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Managed IT Services

Think of our IT Managed Services Team supporting your business as integrated. We invest time in understanding your business and your infrastructure and provide options on what’s best for your unique business in terms of IT.

Need Managed IT services for your business?

We don’t impose fixed systems, processes and third-party supplier preferences on you – that’s not the deal.  We work with you to achieve your IT objectives at any level.

Our IT Managed Service (aka outsourced support service to some) enables you to efficiently manage your corporate IT budget whilst securing your business. To further consolidate IT outgoings, we can manage anything from domain and web hosting to cloud-based infrastructure and internal networks.

For a fixed monthly fee, we can become the IT department you need to ensure that your business is IT-ready and fully optimised for competitive advantage. In this modern age of computing and technology, businesses do not always have the internal knowledge, time or experience to cover the entire spectrum of available Information Technology.

What if something goes wrong and your own client is dependent on you for meeting their deadline? The excuse of ‘the system went down’ is unacceptable. By choosing an IT Managed Service you don’t have to worry about trying to find someone to fix your problem, we fix it for you.

We are always working proactively behind the scenes, so we can catch any issues early, and ensure your infrastructure remains robust. We achieve this using the best range of monitoring and management tools. We rigorously analyse all tools we use to be confident they are the right solution. We don’t rest on our laurels; we continually analyse to ensure all our external partners are aligned to our values of Continuous Improvement.

How managed IT services can help you

IT Managed Service is the provision of an IT Partner to provide a whole range of solutions to businesses that minimise cost and maximise benefit.  For example, we provide:

  • Professional ticketed helpdesk support for day-to-day users or wider business issues, 24/7 monitoring with on-site visits by qualified technicians as required and guaranteed response times
  • Provision of security measures, including patch update routines, disaster recovery solutions and Anti-Virus & Spyware Protection with daily Heath and Security checks
  • Management of Cloud solutions – Office 365, G Suite, Dropbox, Box
  • IT Consultancy, strategy and roadmaps
  • Hardware, Network Device, Website availability and Security, and Software Monitoring

We are always working proactively behind the scenes, so we can catch any issues early, and ensure your infrastructure remains robust.

Why Penntech?

Do we provide great IT support to SMEs? Absolutely, that’s what our Clients tell us.  But why would you want to partner with us?

Other IT Support Services

Our IT Support Services offer the best value, technical excellence and outstanding IT help desk support and response times. That’s what our clients tell us.

What our clients say about us

We provide support and solutions to the most challenging IT problems. Read what our clients have to say about us and how we helped them!

Our Accreditations

Our Managed IT Services Case Studies

We spend our own time, not yours, to understand, source and deliver the best fit IT solutions to solve your business challenges and ensure that your business’ performance is never hampered by IT headaches. Read through the projects worked on with our clients.

Contact our Managed IT Specialists

We can tailor our solutions to your budget, and we won’t be beaten on price on a like for like basis. Think we can help you?

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