HomeIT SupportIT Support | Time & Materials

IT Support | Time & Materials

Our Time and Materials agreement is a good starting point for most IT needs, from managing an office network to troubleshooting hardware (or any other issues you may experience).

IT Support Package | Time and Materials

We’re not a one-size-fits-all IT support business.  We want you to be happy.

The IT Support Time and Materials agreement lets you experience our services without any long-term commitment. That way if it doesn’t work for you, you can go elsewhere with no penalties and no long-term commitment.

It’s as simple as that – pay for the time our engineers spend on your IT service, and not a minute more.

Time and Materials

With a Time and Materials agreement, you simply pay for support when you need us. It is less cost-effective than the full Managed IT Support package and does not have the same robust Service Level Agreement in place. However, we’re still committed to supporting you regardless.

A Time and Materials agreement provides:

  • Helpdesk support for day to day users or wider business issues
  • On-site visits by qualified technicians as required

Additional solutions can be purchased on a recurring basis to support:

  • Disaster recovery solutions
  • Provision of security measures, including patch update routines
  • 24/7 monitoring

Why Penntech as your Managed Service Provider?

Do we provide great IT support to SMEs? Absolutely, that’s what our Clients tell us.  But why would you want to partner with us for IT Support Services?

What sets us apart is that we never tie clients into long contracts. We are confident of our ability to go above and beyond so don’t feel we need to.

We’re proud to have 100% client retention since the business began by being an exception IT Support Company.

Other IT Support services

Cras semper tristique metus sit amet varius. Nunc ullamcorper accumsan nibh sit amet tristique. Suspendisse vitae nisl in velit egestas venenatis ut vel nulla.

What our clients say about us

We provide support and solutions to the most challenging IT problems. Read what our clients have to say about us and how we helped them.

Our Accreditations

Our Recent Case Studies

We spend our own time, not yours, to understand, source and deliver the best fit IT solutions to solve your business challenges and ensure that your business’ performance is never hampered by IT headaches. Read through the projects worked on with our clients.

IT Support Company in London

Contact our IT Specialists

We can tailor our solutions to your budget, and we won’t be beaten on price on a like for like basis. Think we can help you?