Telecommunications update
Penntech migrated from Stanford’s current provider to Microsoft Teams utilising Direct Routing to allow them to make and receive external phone calls on any devices using the already established Teams application.
Penntech migrated from Stanford’s current provider to Microsoft Teams utilising Direct Routing to allow them to make and receive external phone calls on any devices using the already established Teams application.
Stanford Resourcing is the market-leading financial services-focused legal and compliance search firm.
Stanford operates across multiple international regions, adopting a practice-specific business model and international platform, ensuring their consultants deliver trusted advice and best-in-class candidates to their client base.
Stanford’s current telephony arrangement reached the renewal stage. Performance analysis showed the system to be unreliable and comparatively expensive on a per user basis compared to other viable options.
Two key selection criteria were considered; firstly, performance to ensure business delivery, and secondly, cost.
Penntech migrated from Stanford’s current provider to Microsoft Teams utilising Direct Routing to allow them to make and receive external phone calls on any devices using the already established Teams application.
Configuration steps involved:
Migrating to Microsoft Teams allowed Stanford to consolidate their applications and reduce its overall security footprint.
By utilising direct routing within Microsoft Teams, Penntech could utilise concurrent calling limitations rather than per user resulting in a significant reduction in the per-user monthly cost.
The addition of high availability provides resilience to the line, and direct SIP breakouts enable the best call quality for international dialling.
Stanford Resourcing operates across multiple international regions, adopting a practice-specific business model and international platform, ensuring their consultants deliver trusted advice and best-in-class candidates to their client base.
Penntech is proud to support Stanford Resourcing with their IT needs as their IT partner of choice.
Stanford used their Managed IT Services Agreement with Penntech IT Solutions to realise the benefits.