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IT Consultancy Services
As an IT Support Services Company in London, we provide IT Consultancy Services. We can provide objective technical advice, IT strategy development or IT project delivery.
Relevant internal IT skills are not always available and that’s where we can help. Whether it’s a short-term cover for absence or an IT Project you need support with that requires IT Director level experience then we’ve got you covered.
As an IT Company in London, we offer IT Consultant Services that provide specialised IT expertise. We can provide objective technical advice, IT strategy development or IT project delivery.
You may already have an internal team but need any extra pair of hands of expertise not available to your in-house team. Whatever you need related to IT we are sure that we can help you. If we can’t then we’ll say so.
Do we provide great IT support to SMEs? Absolutely, that’s what our Clients tell us. But why would you want to partner with us for IT Support Services?
What sets us apart is that we never tie clients into long contracts. We are confident of our ability to go above and beyond so don’t feel we need to.
We’re proud to have 100% client retention since the business began by being an exception IT Support Company.
Straight Talking
Who needs jargon?
Our engineers are trained to talk to clients in plain English. Of course, if you want to know the technical details of a fix or solution, we’ll happily explain.
Client Centric
Our customers are our reason for being
Our customers come first. Providing first-class service is at the heart of the Penntech culture and we’re proud of that. Our team of friendly, approachable engineers will go the extra mile to ensure that this is achieved, by communicating regularly and clearly. We measure and reward our staff based on your satisfaction with the services we offer.
Responsive
Knowing your request has been received brings peace of mind
We always send an acknowledgement response immediately and then respond verbally to all client requests within the first 15 minutes.
Knowledgeable
Continuous development for all of our employees
We offer them all training and the opportunity to gain qualifications to enhance knowledge of our key partners’ solutions, such as Microsoft, Cisco and VMWare. Technology is always changing and adapting to business needs and we recognise we must do the same. We are committed to the principles of Kaizen in everything we do as a business.
Secure
Protecting your business data
We continually advise clients on how to keep their IT systems and data secure in today’s dispersed working environment with its constantly evolving security threats. We implement the highest level of security ourselves to ensure that our client data is always safe. Our Cyber Essentials accreditation demonstrates this commitment.
Let’s do something good together. If you share your problem, we’ll give you our solution all hassle-free! A problem shared is a problem halved.
Office moving is challenging when IT systems, telephony and internet connectivity also need to move! Don’t panic, we’re here to help you with your office move.
During our infrastructure audit, we build an initial profile of your business to ensure that we are able to recommend improvements which can aid staff productivity and deliverability to your clients.
Some of the most common steps in network configuration are assigning IP addresses and other Internet Protocol (IP) addresses, configuring routers and switches, assigning VLANs for traffic segregation, and deploying the network in a production environment.
Hosted telephony is now more widely available since internet connectivity has become more stable on a global level.
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IT strategy is a core element of any business whether its e-commerce products or streamlined service delivery. All business requires IT to communicate and promote their business offerings.
If what you need to solve your problem doesn’t jump out then please reach out on our live chat, or you can use our FAQs for a first line of support from us.
How are projects priced?
We can offer fixed-cost projects or on an hourly rate basis.
Can you carry out of works out of hours?
We accommodate your needs. Working outside of normal business hours may attract an additional cost but we would work within your budget.
Do you outsource to contractors?
Not for anything IT related. However, if there is office cabling for example, then we would manage your third party to ensure the project milestones and KPIs were achieved.
What is the lead time for project delivery?
We aim to accommodate your needs. However, works would need to be scheduled in usually with one month's notice.
We provide support and solutions to the most challenging IT problems. Read what our clients have to say about us and how we helped them.
Office 365 is the world’s most popular app. It’s fast, powerful, integrated with other Microsoft apps, and available across devices. We’re proud to be a Microsoft Silver Partner.
How accreditation is achieved?
We had to meet Microsoft’s rigorous standards and demonstrate the highest standard of technical performance, service quality and customer care across four key areas:
And we had to prove our technical knowledge through certified qualification across our team.
Increase your cybersecurity posture and adhere to the most crucial best practices and standards with Cyber Essentials certified solutions.
Cyber Essentials is a scheme backed by the British Government which helps you to guard against the most common security threats and demonstrate your commitment to Security.
Security attacks come in many shapes and sizes, but the vast majority are very basic in nature and are carried out by relatively unskilled individuals. They’re the equivalent of a thief trying your front door to see if it’s unlocked.
How accreditation is achieved?
We had to meet Microsoft’s rigorous standards and demonstrate the highest standard of technical performance, service quality and customer care across four key areas:
And we had to prove our technical knowledge through certified qualification across our team.
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Segregation of multiple networks with VLAN
Penntech completed a full network audit of the current setup to build a full picture of the infrastructure.
A virtualised network was created on the existing hardware across the access, distribution and core switches.
Massive was asked by a client to provide a Cyber Insurance policy. Rather than simply getting a policy they used this request to become compliant with Cyber Essentials.
NHS Elastic Stack: Access Control and Log Rotations
Penntech held discussions with the NHS Trust and agreed to implement Elastic Stack (ELK) which consisted of Elastic Search, Beats, Logstash and Kibana.
MECM Health Review and App Deployment
Penntech carried out a health review of the Trust’s MCEM platform to ensure optimal functionality and security.
Penntech migrated from Stanford’s current provider to Microsoft Teams utilising Direct Routing to allow them to make and receive external phone calls on any devices using the already established Teams application.
Penntech took over management of the move from an IT perspective. We first liaised with the Landlord to ascertain network connectivity options and to ensure these were adequate for Sunrise’s current and future scalability needs.
We have dedicated champions providing IT Support within our team to research, develop and deliver best practices. Think we can help you?
Or give us a call
+44 (0) 2033 711 810