IT Consulting Services in London | Penntech IT Solutions

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Let Our Consultants Soothe Your IT Headache

Penntech provides IT consulting services. Our IT Consultants are trained to understand complex concepts clearly and provide an IT Director or Strategic Partner you may not have in-house. Our experts can help ensure your technical infrastructure runs smoothly and securely without sacrificing efficiency.

IT Consulting Services UK

We say technology consulting can help you improve your business performance and reduce your staff time. If you want to solve all your problems internally, trying to do that can quickly become costly. The IT Consulting Service at Penntech IT Solutions focuses primarily on assessing, aligning, and managing technology and services.

What are IT consulting services?

An IT consulting service provides expert advice and support to businesses and organisations in information technology (IT). IT consulting services can help companies to make informed decisions about their IT infrastructure, systems, and applications. They can help them optimise their IT operations to improve efficiency, productivity, and profitability.

IT consultancy services typically offer IT strategy development, corporate strategy, project management (ensuring projects are delivered on time), infrastructure design and implementation, software development, system integration, cybersecurity consulting, disaster recovery, and IT training and support.

IT consulting firms are staffed with experienced IT professionals with expertise in various technologies who can provide unbiased business recommendations and solutions. These companies can also help companies to stay up-to-date with the latest technology trends emerging technologies, or new technologies and best practices and ensure that IT systems are secure, reliable, and cost-effective.

IT consulting can be especially valuable to a small or medium-sized business that may not have in-house IT staff or the resources to maintain an IT department. By outsourcing their IT needs to a consulting firm, these businesses can benefit from expert guidance and support while controlling their IT costs.

What is the role of IT consulting services?

The role of IT consultancy services is to provide a business with expert knowledge, advice and support in IT. IT consultancy can help companies to make informed decisions about their IT systems, disaster recovery and applications. They can help optimise their IT operations to improve efficiency, productivity, and profitability.

The specific role of IT consultancy can vary depending on the specific business needs. Some of the typical roles and responsibilities of IT consulting include a strong focus on the following:

IT Strategy Development

IT consulting can help a business develop an effective IT strategy aligning with its business goals and objectives. This may involve conducting a thorough analysis of the existing and future IT infrastructure, identifying areas for improvement, cyber security audits and recommending solutions to address these issues.

IT Project Management

IT consultancy services can provide project services to help a business plan, execute, and manage IT projects, such as system upgrades, software implementations, and network migrations.

IT Infrastructure Design and Implementation

IT consulting can help a business design and implement IT infrastructure solutions tailored to their specific needs, such as cloud computing, virtualisation, or network security.

Software Development

IT consulting can provide custom software development services to help a business create software applications that meet their unique needs and requirements.

System Integration

IT consultancy services can help a business integrate its IT systems and applications to improve data sharing, collaboration, business continuity and workflow automation.

Cybersecurity Consulting Services

IT consulting can provide cybersecurity consulting services to help a business identify and mitigate cybersecurity risks, implement best practices, and comply with regulatory requirements.

Overall, IT consulting helps a business leverage technology to achieve its goals and business objectives while minimising risk and maximising return on investment.

IT Training and Support

IT consultants can provide training and support services to help a business and their employees effectively use their IT systems and applications.

Data Analytics and Business Intelligence

IT consultants can help a business analyse its data to gain insights into its operations, identify opportunities for improvement, and make data-driven decisions.

Digital Transformation

IT consultants can help a business leverage technology to transform their operations, products, and strategy to meet the needs of their customers and stakeholders.

What is the difference between IT support and IT Consulting Services?

The main difference between IT support and IT consulting is the focus and nature of the work performed.

IT support is typically focused on providing specific IT-related tasks on an ongoing basis, such as software development, network support, help desk, or cybersecurity monitoring. These are usually contractual, and the IT service provider involved is responsible for delivering the service and meeting the agreed-upon service level agreements (SLAs).

In contrast, IT consulting provides a company with expert advice and guidance on IT-related issues. IT consulting is to help a company develop an effective IT strategy, optimise its IT operations, and improve its overall IT performance. Consulting is usually project-based and involves a high level of interaction with the client’s management team to identify and analyse business needs and challenges.

Another key difference between IT support and IT consulting is the level of customisation and personalisation. IT support is typically standardised and offers pre-defined yet bespoke solutions.

In contrast, IT consulting is highly customisable and tailored to each client’s specific needs. Consulting services involve a detailed analysis of the client’s business requirements and goals and the development of customised solutions that meet those needs.

In summary, while IT services and consulting may seem similar, their focus, nature, and scope of work differ.

IT support is focused on providing specific IT-related tasks or support on an ongoing basis. In contrast, IT consulting provides a company with expert advice and guidance on IT-related issues.

Reasons to consider using a Managed Services Provider for IT Consulting Services

If you want to outsource your IT support, we provide expert advice at a flexible monthly cost. We offer managed services to companies in and around London and deliver them in a proactive manner through monthly contracts which outline a defined SLA. This can bring many advantages and support unique challenges small business owners face.

Here are some reasons why a company should consider using a Managed Services Provider (MSP) for their IT needs:

Cost Savings

MSPs can help a business save money by providing access to IT expertise and resources without significant capital expenditures.

By outsourcing their IT support and management to an MSP, a business can avoid the costs associated with hiring and training an in-house IT team.


MSPs can provide a business with the flexibility to scale business’s IT support up or down as needed.

This means a business can quickly and easily adjust its IT support to match its changing needs without worrying about managing staffing levels or hardware and software resources.

Increased Efficiency

MSPs can help businesses optimise their IT operations and processes, improving overall efficiency and productivity.

By providing proactive monitoring, maintenance, and support, MSPs can minimise downtime and disruptions, ensuring businesses can focus on their core operations.

Access to IT Consulting Services Expertise

MSPs employ teams of IT professionals with specialised skills and experience in a wide range of IT domains, including cybersecurity, network management, cloud computing, and software development.

This means businesses can access a depth and breadth of IT expertise that may be difficult or expensive to build in-house.

Enhanced Security

MSPs can provide businesses with comprehensive security solutions to protect users and their IT systems and data from threats such as malware, viruses, and hacking. MSPs can also help businesses comply with regulatory requirements related to data privacy and security.

Focus on Core Business

By outsourcing their IT support and management to an MSP, businesses can focus on their core operations and strategic goals without worrying about managing their IT systems and infrastructure.

Summary of IT Managed Service Provider versus IT Consultancy

Managed Service Providers (MSPs) and Consultants provide IT-related support but differ in their focus and scope of work.

An IT Managed Service Provider (MSP) is a company that provides ongoing IT support to businesses and organisations. MSPs focus on ensuring that the client’s IT systems and infrastructure operate smoothly, with minimal downtime or disruptions.

MSPs typically provide support such as network and server management, help desk support, cybersecurity monitoring, data backup and disaster recovery, and software updates and maintenance. They can also help businesses to create an IT Relocation Plan MSPs often work on a contractual basis, providing support for a fixed monthly fee.

On the other hand, an IT consultant is a professional who provides expert advice and guidance on IT-related issues to businesses.

Consultants focus on helping clients develop an effective IT strategy, optimise their IT operations, and improve their overall IT performance. They typically work on a project basis, providing IT strategy development, project delivery, IT infrastructure design and implementation, cybersecurity consulting, and data analytics and business intelligence.

They often work closely with clients to identify their specific needs and challenges and develop customised solutions to meet those needs.

In summary, while IT Managed Services Providers and Consultants provide IT-related support, MSPs focus on ongoing IT support. In contrast, Consultants focus on providing expert advice and guidance to help clients optimise their IT performance and achieve their business goals.

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Me Mo
10 February 2023
We cannot recommend Penntech highly enough for their continuous IT support, we have worked with them for years and there is truly nothing that they cannot solve or help with. Their vast amount of knowledge and speed in response is second to none.
Alasdair Gray
6 February 2023
We have been using Penntech for around 6 years now and have had a great experience. Every member of the team we interreact with is friendly and helpful and our queries are always answered quickly.
Chris Sheasby
22 March 2021
I've known Lewis since working with him at CIFF in 2011. More recently, he has built-up an excellent business which supports a number of my past and present clients. He also supports my business. Lewis is first rate and equally importantly, he has built a good team around him to provide quality, responsive IT support. I can't recommend Penntech highly enough.
Rebecca Groves
20 July 2020
Penntech have worked with us for a number of years now and have always gone above and beyond to provide an efficient professional service in every circumstance. Their friendly responsive approach is refreshing and nothing is too big or too small to assist with.
nick groves
20 July 2020
Lewis and his team are fantastic! Highly recommended
Demstone Chambers
29 May 2020
Friendly and approachable, but also excellent technically. As a barristers chambers we have industry-specific data protection requirements. Penntech showed in-depth knowledge about the interaction between these requirements and technical IT aspects.
Marion Caillat
20 May 2020
Penntech helped us migrate and merge our inbox's for our small restaurant and bar group. They were super efficient and got everything done within 24 hours. I highly recommend them and will be using them again.
Jonathan Davies
18 May 2020
Heartstyles have worked with Penntech for 3 years. The initial brief to sort out our global IT requirements. Penntech have always been refreshing clear in their comms, avoiding IT gobbledygook. No job has been too small to support and they always deliver above and beyond what was required and within budget. They clearly know what they’re doing and the level of service is always outstanding
leigh ryan
18 May 2020
Lewis and the team at Penntech are seen very much as an extension of our business. They are professional, technically brilliant, don't over complicate things, very friendly and the staff feel comfortable dealing with them on a daily basis. They have a good understanding of our needs and go above and beyond to ensure we can get on with our day to day business, safe in the knowledge that if anything goes wrong technically that Penntech will resolve it efficiently. Leigh Ryan, CIO, MGAM Ltd

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