What is ChatGPT?

The benefits of AI include advancing our technology, improving business operations, and much more. Adoption of AI has more than doubled since 2017, and one recent AI model has captured the world’s attention — ChatGPT. Users of ChatGPT are in awe of the technology, and even investors are flocking to stocks with AI in their technology stack. So, is this AI chatbot good or bad? Let’s start with what it is. 

Common uses

Some of the most common uses of the platform include: 

• Brainstorming new content ideas and topics  
• Recapping long documents to generate a condensed summary 
• Translating text in one language to another language
• Creating blogs, social media captions, email responses, and other forms of marketing content 

Many people have been shocked with just how human-like the platform really is. This is because during the creation process, the responses were trained on immense amounts of data written by humans.

Can it be used maliciously

Unfortunately, just like the marketing content that is commonly produced on ChatGPT, phishing emails and spam also need to sound human-like and personalised too; and this is where a level of concern comes into play. 

ChatGPT claims to have implemented controls and monitoring systems to prevent malicious use. However, soon we could have similar open-source versions of ChatGPT that attackers will be able to run on their own. For better or worse, this platform and its competitors are going to be around for a while.

How much does it cost?

Nothing (but that could change).

Is it reliable?

It’s getting a little overworked with it’s popularity but refresh and be patient and you’ll find your answers. In terms of answers, it’s very accruate but is AI so always check that it churns out what you’d expect.

I’ve used the application for complex excel formulas and they’ve worked a treat.

Other articles you may find useful:

How can you lock down a Microsoft Form

How to share Outlook email templates

Snoozing emails in Outlook

Microsoft Forms – one of the handiest free tools

Business Process Automation – How to choose the right tools and identify AI opportunities

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