You often hear the words “digital transformation” and “collaboration.” But what do they actually mean? What do they mean for the day-to-day of running your business?
Collaboration can’t happen without shared goals. When departments are siloed and unconnected, priorities can conflict. People are doing their best but may not be moving in the same direction.
Digital transformation is simply the use of technology to better reach business goals. This encompasses moving from analogue ways of doing things and transitioning to tools that are more automated and connected.
Microsoft has been at the forefront of digital transformation and collaboration. Its Viva platform drives an improved employee experience. It does this by use of AI, automation, cloud connectivity, and more.
In this article, you’ll get an overview of Microsoft Viva. Then, we’ll dive into one of the newest Viva offerings, Viva Goals. We’ll explore what it does and how it can help your company meet its targets.
Microsoft Viva is a line of employee experience applications. These connect to the Microsoft 365 platform, and especially Microsoft Teams. The apps act as add-ons that can build on your organisation’s digital capabilities.
There are currently seven apps within the Microsoft Viva line:
The Viva line expands what businesses may traditionally see as “software.” It creates a connection between Microsoft Office and M365 apps. It also focuses on the people, rather than the tool. Microsoft designed Viva applications to use AI. This makes work easier and gives visibility into actionable data points.
Viva Goals is one of the newest Viva applications from Microsoft. It connects teams so they’re moving toward a shared set of goals. Employees align, whether someone works in the accounting department or customer support.
Business leaders can look at Viva Goals as a way to solidify company objectives. They can then tie these objectives to meaningful targets for each department.
Image from Microsoft
For example, say you have a corporate target to provide exceptional customer support. This goal by itself is generic. It doesn’t connect to what teams need to do to make it happen.
In Viva Goals, that target can have directives for various teams. Such as customer support reducing ticket resolution by 8 hours. This brings goals to a meaningful level and allows organizations to track progress.
Here are the key value-adds of using Viva Goals.
Viva Goals puts company goals and targets in a tangible form. There is a definition of success for teams and individuals. Work outcomes are directly connected to company-wide objectives.
Everyone is on the same page, rather than departments pursuing different targets. With alignment, companies can more easily reach their goals.
Viva connects to other M365 apps, making it easier to gather data insights. These insights help leaders more easily see goal progress.
Employees stay focused on goals. This is because goals connect to their daily work targets. Rather than being something they hear at a company event, goals get infused into the workflow.
Image from Microsoft
The integration with Teams keeps goals front and center. Employees get recognised for meeting targets and helping the company achieve its goals. This keeps everyone engaged and moving together.
Progress towards goals isn’t kept on a spreadsheet on someone’s cloud drive. Instead, stats on goal achievement live in tools used daily. When goals remain visible, organisations have a better chance to achieve them.
Digital transformation with tools like Microsoft Viva is a necessity if you want to keep up. Old ways of doing things are giving way to the cloud, AI, and machine learning. We can help you navigate that territory. Give us a call and schedule a consultation to learn more.
You need the best IT support. Technology is complicated and expensive. It’s so hard to maintain everything and know what to do when something breaks or goes wrong. IT problems can really put a damper on your day. They’re frustrating, time-consuming, and can seem like a never-ending cycle of issues.
Penntech IT Solutions, a UK-based IT Service provider, is available to solve your issues proactively and reactively. We offer a range of services that will best suit your business needs — whether you only need someone to manage your server or want an entire IT department on call, we provide it all.
We’re always just a phone call away, and we live and breathe IT services. We’re here to help your business with anything that could go wrong with your systems or devices. We’re ready to solve any problem you throw our way!
Contact us today or explore the range of support packages on offer.
Article used with permission from The Technology Press.
Cool Windows 11 Features That May Make You Love This OS
Microsoft released the Windows 11 operating system (OS) over a year ago. It was well-received mainly as stable and user-friendly….
6 Ways to Prevent Misconfiguration (the Main Cause of Cloud Breaches)
Misconfiguration of cloud solutions is often overlooked when companies plan cybersecurity strategies. Cloud apps are typically quick and easy to…
4 Proven Ways to Mitigate the Costs of a Data Breach
No business wants to suffer a data breach, but unfortunately, it’s difficult to avoid them in today’s environment. Approximately 83%…
The benefits of AI include advancing our technology, improving business operations, and much more. Adoption of AI has more than doubled…
Leading Password Managers for Personal and Business
We hope that your business is already considering a password manager, but there’s still the matter of finding the right…
What’s Changing in the Cybersecurity Insurance Market?
Cybersecurity insurance is still a pretty new concept for many SMBs. It was initially introduced in the 1990s to provide coverage for large enterprises. It covered things like data processing errors and online media.
What to include in a Year-end Technology Infrastructure Review
When the year is coming to a close, it’s the perfect time to plan for the future. Most businesses begin…
What are the advantages of implementing Conditional Access?
It seems that nearly as long as passwords have been around, they’ve been a major source of security concern. Eighty-one…
Simple Setup Checklist for Microsoft Teams
Microsoft Teams is a lot of things. It’s a video conferencing tool, a team messaging channel, and a tool for…
Small Businesses Are Attacked by Hackers 3x More than Larger Ones
Have you felt more secure from cyberattacks because you have a smaller business? Maybe you thought you couldn’t possibly have…
5 Mistakes Companies Are Making in the Digital Workplace
The pandemic has been a reality that companies around the world have shared. It required significant changes in how they…
10 Ways Cloud Telephony Can Benefit Your Business Communication
Cloud telephony is a technology that allows businesses to manage their communication systems through the internet. This new approach has…
The Ultimate Guide to Choosing an IT Support Company in London
There are many options when it comes to finding an IT support company in London. However, not all of them…
What Are The Benefits of Using a Professional IT Support Company?
Have you ever experienced a technology issue that frustrated you so much that you wished someone could help you figure…
More secure multifactor authentication from Microsoft
Microsoft Authenticator will soon prompt you to enter a number displayed on the sign-in screen when approving an MFA request…
The Complete Guide To Finding Affordable IT Support For Businesses in London
Navigating the business IT support market can be overwhelming, with different prices and services available. Fortunately, this guide has all…
The Benefits of IT Managed Services in the Modern World
Increased Security for Your Data and IT Systems Managed IT services provide several measures to protect your business’s data and…
The Pros & Cons of Tracking Your Employee’s Every Digital Movement
Since the pandemic, employers around the world have needed to change, including IT Support in London. They’ve had to shift…