Multi-Factor Authentication
Multi-factor authentication can also be called two-step verification or 2-factor authentication (2FA).
Multi-Factor Authentication services offer a second level of authentication for your web apps. After a simple username and password input, you must then either respond to a call, text, fingerprint or application notification to gain full access to your device.
Weak or stolen user credentials are used in 95% of all web application attacks. Access security has adapted to new attacks over time as passwords alone were deemed to be insecure.
Further guidance is available at the National Cyber security Centre.
As long as passwords are used for authentication, there will always be a chance that users and administrators will choose machine-guessable passwords and be susceptible to social engineering. Therefore:
Device Encryption is an extra consideration, which provides centralised control to protect access to email, documents, downloading and copying to name but a few benefits.
Do we provide great IT support to SMEs? Absolutely, that’s what our Clients tell us. But why would you want to partner with us for IT Support Services?
What sets us apart is that we never tie clients into long contracts. We are confident of our ability to go above and beyond so don’t feel we need to.
We’re proud to have 100% client retention since the business began by being an exception IT Support Company.
Straight Talking
Who needs jargon?
Our engineers are trained to talk to clients in plain English. Of course, if you want to know the technical details of a fix or solution, we’ll happily explain.
Client Centric
Our customers are our reason for being
Our customers come first. Providing first-class service is at the heart of the Penntech culture and we’re proud of that. Our team of friendly, approachable engineers will go the extra mile to ensure that this is achieved, by communicating regularly and clearly. We measure and reward our staff based on your satisfaction with the services we offer.
Responsive
Knowing your request has been received brings peace of mind
We always send an acknowledgement response immediately and then respond verbally to all client requests within the first 15 minutes.
Knowledgeable
Continuous development for all of our employees
We offer them all training and the opportunity to gain qualifications to enhance knowledge of our key partners’ solutions, such as Microsoft, Cisco and VMWare. Technology is always changing and adapting to business needs and we recognise we must do the same. We are committed to the principles of Kaizen in everything we do as a business.
Secure
Protecting your business data
We continually advise clients on how to keep their IT systems and data secure in today’s dispersed working environment with its constantly evolving security threats. We implement the highest level of security ourselves to ensure that our client data is always safe. Our Cyber Essentials accreditation demonstrates this commitment.
Penntech offer the best value, technical excellence and outstanding IT help desk support and response times. That’s what our clients tell us.
Email protection and security is essential to avoid phishing attacks which are on the rise. Did you know that over 91% of cyber attacks start with email?
Our suite of encryption tools can be centrally managed and applied to laptops, desktops, mobile devices and USB sticks.
AntiVirus for business and Cybersecurity are critical and not just a nice to have. Discover cloud-based protection that stops threats in real-time and secures businesses and individuals wherever they connect.
Is your business data secure when it leaves the office? Do you have Mobile Device Encryption in place?
We provide support and solutions to the most challenging IT problems. Read what our clients have to say about us and how we helped them.
Office 365 is the world’s most popular app. It’s fast, powerful, integrated with other Microsoft apps, and available across devices. We’re proud to be a Microsoft Silver Partner.
How accreditation is achieved?
We had to meet Microsoft’s rigorous standards and demonstrate the highest standard of technical performance, service quality and customer care across four key areas:
And we had to prove our technical knowledge through certified qualification across our team.
Increase your cybersecurity posture and adhere to the most crucial best practices and standards with Cyber Essentials certified solutions.
Cyber Essentials is a scheme backed by the British Government which helps you to guard against the most common security threats and demonstrate your commitment to Security.
Security attacks come in many shapes and sizes, but the vast majority are very basic in nature and are carried out by relatively unskilled individuals. They’re the equivalent of a thief trying your front door to see if it’s unlocked.
How accreditation is achieved?
We had to meet Microsoft’s rigorous standards and demonstrate the highest standard of technical performance, service quality and customer care across four key areas:
And we had to prove our technical knowledge through certified qualification across our team.
We spend our own time, not yours, to understand, source and deliver the best fit IT solutions to solve your business challenges and ensure that your business’ performance is never hampered by IT headaches. Read through the projects worked on with our clients.
Segregation of multiple networks with VLAN
Penntech completed a full network audit of the current setup to build a full picture of the infrastructure.
A virtualised network was created on the existing hardware across the access, distribution and core switches.
Massive was asked by a client to provide a Cyber Insurance policy. Rather than simply getting a policy they used this request to become compliant with Cyber Essentials.
NHS Elastic Stack: Access Control and Log Rotations
Penntech held discussions with the NHS Trust and agreed to implement Elastic Stack (ELK) which consisted of Elastic Search, Beats, Logstash and Kibana.
MECM Health Review and App Deployment
Penntech carried out a health review of the Trust’s MCEM platform to ensure optimal functionality and security.
Penntech migrated from Stanford’s current provider to Microsoft Teams utilising Direct Routing to allow them to make and receive external phone calls on any devices using the already established Teams application.
Penntech took over management of the move from an IT perspective. We first liaised with the Landlord to ascertain network connectivity options and to ensure these were adequate for Sunrise’s current and future scalability needs.
Penntech proactively advised that the ageing hardware and operating systems were not scalable or aligned with their business growth strategy. They required an infrastructure that was secure, robust, fit for purpose and scalable.
Discuss your Multi-Factor Authentication Protection requirements with one of our experts.
Or give us a call
+44 (0) 2033 711 810