Windows 8.1 Just Lost All Support. Here's What You Need to Know

Companies, both large and small, share this one cybersecurity problem. They have computers that are still running older Microsoft Windows (or other) operating systems. Staff might use these devices only occasionally. Or the company may be running customised software that won’t run on newer OS versions.

The problem is that the system is open to cyberattacks when the OS becomes outdated. It is no longer supported when Microsoft or another developer retires an OS: no more feature updates or security patches for newly found vulnerabilities.

The latest operating system to lose all support is Microsoft Windows 8.1. Microsoft released the OS in 2013 and was officially retired on January 10, 2023. Microsoft issued the following warning for companies:

“Continuing to use Windows 8.1 after January 10, 2023, may increase an organisation’s exposure to security risks or impact its ability to meet compliance obligations.”

Here are a few facts you should know about what this retirement of Windows 8.1 means.

The OS Will Still Technically Work

When an operating system reaches its end of life, it doesn’t just stop working. Thus, many companies go on using it without realising the security risk. Technically, the OS will work as it did the day before retirement. But it’s a lot less safe due to the loss of support.

Your System Will No Longer Receive Security Patches

Software and OS vulnerabilities are sought out and exploited all the time. This is what hackers do for a living. The vulnerability cycle usually begins with hackers finding a software “loophole.” They then write code to exploit it that allows them some system access.

The software developer learns of this, usually once hackers start breaching systems. They write code to fix that vulnerability. Developers then send the fix to users via an update that they install. This protects the device from one or more hacker exploits.

When an OS reaches its end of life, these fixes are no longer made. The developer has moved on to focus on its newer products. So, the vulnerability remains. It leaves a device vulnerable to hacks for days, months, or years afterwards.

Approximately 61% of security vulnerabilities in corporate networks are over five years old.

Options for Upgrading

If you have a computer still running Windows 8.1, you have two options for upgrading. You can opt for Windows 10 or Windows 11. If the computer runs such an old OS, your system may not meet the requirements for one or both. In this case, you may need to buy a new device altogether.

Microsoft states there is no free option to upgrade from 8.1 to Windows 10 or 11. Some of the advantages you gain when upgrading include the following:

Better built-in security
Faster processing
Capability for more modern features (like facial recognition)
Improved accessibility features
Updated productivity tools (like snap layouts in Windows 11)

What Happens If I Don’t Upgrade?

Security & Compliance Issues

Your data security is at risk if you stay on Windows 8.1. Without any security updates, any vulnerabilities will remain unpatched. This leaves your system highly vulnerable to a breach. One hacked system on a network can also cause the breach or malware infection to spread to newer devices.

If you have to comply with a data privacy regulation, like HIPAA, you’ll also run into issues. Data privacy rules dictate making reasonable efforts to protect data. Using a device with an outdated OS jeopardises meeting compliance.

Slowed Productivity

The older systems get, the slower they get. Staff that must work on outdated software often complain that it hurts productivity. 77% of surveyed employees needed more support with outdated tech. Employees dealing with outmoded systems may also quit. They are 450% more likely to want to leave and work elsewhere.

An outdated operating system can hold your staff back. They need to catch up on modern time-saving features. They can also run into problems with bugs that will no longer get fixed.

Incompatibility With Newer Tools

Software and hardware developers aren’t looking back. Once Microsoft retires an OS, they aren’t prioritising its compatibility. Some may not want their product to be compatible with it because of the liability.

It hurts your business when you need help using modern software and hardware. You become less competitive and need to catch up. Staying on an outmoded OS keeps you stuck in the past.

Get Help With Your Windows Upgrades

We can help you upgrade smoothly from an older Windows OS to a new one. We can point you in the right direction if you need a new system for the best value. Call us today to schedule a chat about upgrades and where your security stands.

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Customer Satisfaction Levels/NPS Score

Penntech’s average NPS score over 90 days is 84. The average Net Promoter Score (NPS) for IT Managed Service Providers (MSPs) can vary. Still, an NPS of around 50 is considered excellent in this industry, with scores above 70 exceptional and rare.

No lengthy contract tie-ins and a trial period

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Comprehensive 24/7 IT Support

Penntech offers a wide range of IT services, from strategic project management to 24/7 remote support, ensuring all your IT needs are always covered.

Cybersecurity Expertise

We provide advanced cybersecurity measures and expertise, including penetration testing services and Cyber Essentials, to protect clients from cyber threats.

Scalability

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Disaster Recovery and Backup Solutions

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With experience in various verticals and industries, Penntech understands different businesses’ unique IT challenges and can provide customised solutions..

Contact us today or explore the range of support packages on offer.

    
 
 
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