Protecting Your Business: Backups vs Ransomware

6 min read

Ransomware has become one of the most significant cyber threats to businesses of all sizes. It encrypts critical files and systems, leaving you locked out until a ransom is paid – and even then, recovery is not guaranteed. While strong cybersecurity measures help prevent attacks, one of the most effective defences against ransomware is having reliable backups.

In this blog, we’ll explore how backups fit into a wider cybersecurity strategy and how they can protect your business when disaster strikes.

What is Ransomware?

Ransomware is a type of malicious software that blocks access to your data by encrypting it. Attackers demand payment – often in cryptocurrency – to restore access.

Key facts about ransomware:

  • Attacks are proliferating and targeting SMEs as well as large enterprises.
  • Even if a ransom is paid, there is no guarantee files will be restored.
  • Downtime costs often exceed the ransom demand itself.

Why Backups Are Critical in Ransomware Defence

A robust backup strategy ensures that even if ransomware encrypts your systems, you can restore clean copies of your data and continue operating.

Benefits of backups in ransomware scenarios:

  • Business continuity: Restore operations quickly without paying attackers.
  • Data integrity: Keep multiple copies of files to ensure at least one is safe.
  • Cost savings: Avoid paying ransoms and minimise downtime.

The 3-2-1 Backup Rule

A widely recommended approach is the 3-2-1 rule:

  • 3 copies of your data – the original plus two backups.
  • 2 different storage types – e.g., local storage and cloud.
  • 1 offsite copy – to protect against local disasters or ransomware spread.

Following this simple model ensures resilience against both cyber and physical threats.

Backup Best Practices for Ransomware Protection

To strengthen your defences, backups need to be more than just a tick-box exercise:

  1. Use immutable backups – storage that cannot be altered or deleted by ransomware.
  2. Test recovery regularly – a backup is only helpful if you can restore it quickly.
  3. Automate backup schedules – reduce reliance on manual processes.
  4. Isolate backups from production systems – prevent ransomware from spreading to backup storage.
  5. Encrypt backups – protect data if backup media is lost or stolen.

Combining Backups with Cyber Security

Backups alone are not enough. They must be paired with a broader cybersecurity strategy to reduce the risk of attack in the first place.

Key measures include:

  • Regular patching: Close vulnerabilities that attackers exploit.
  • Email filtering: Block phishing emails, a common ransomware entry point.
  • Endpoint protection: Detect and isolate suspicious activity.
  • User awareness training: Teach staff to spot and avoid malicious links.
  • Zero Trust principles: Limit access so ransomware cannot spread unchecked.

Cloud vs On-Prem Backup for Ransomware

Both cloud and on-premises backups have a role in ransomware defence:

  • Cloud backups: Often include built-in immutability and geographic redundancy, reducing risk of local compromise.
  • On-premises backups: Provide faster recovery, but must be secured to prevent ransomware access.

A hybrid backup strategy – combining both – offers the best balance of speed, resilience, and security.

Final Thoughts

Ransomware is a persistent and evolving threat, but with the proper preparation, it doesn’t have to be catastrophic. Reliable, well-managed backups combined with strong cybersecurity practices can keep your business resilient, reduce downtime, and ensure you’re never forced into paying a ransom.

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Why you should choose Penntech IT Solutions

Customer Satisfaction Levels/NPS Score

Penntech’s average NPS score over 90 days is 84. The average Net Promoter Score (NPS) for IT Managed Service Providers (MSPs) can vary. Still, an NPS of around 50 is considered excellent in this industry, with scores above 70 exceptional and rare.

No lengthy contract tie-ins and a trial period

We offer our services on a trial basis for the first three months because we’re confident in our delivery and approach.

Comprehensive 24/7 IT Support

Penntech offers a wide range of IT services, from strategic project management to 24/7 remote support, ensuring all your IT needs are always covered.

Cybersecurity Expertise

We provide advanced cybersecurity measures and expertise, including penetration testing services and Cyber Essentials, to protect clients from cyber threats.

Scalability

We offer Clients the ability to scale IT services up or down based on their needs. This flexibility is crucial for businesses that experience seasonal changes or rapid growth.

Tech Focus, not Sales Focus

Other providers often enforce their preferred IT stack, but we don’t, as IT is not a one-size-fits-all solution.

Disaster Recovery and Backup Solutions

We ensure our Clients’ business continuity through robust disaster recovery and backup solutions.

Expertise Across Industries

With experience in various verticals and industries, Penntech understands different businesses’ unique IT challenges and can provide customised solutions..

Contact us today or explore the range of support packages on offer.

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We cannot recommend Penntech highly enough for their continuous IT support, we have worked with them for years and there is truly nothing that they cannot solve or help with. Their vast amount of knowledge and speed in response is second to none.
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I've known Lewis since working with him at CIFF in 2011. More recently, he has built-up an excellent business which supports a number of my past and present clients. He also supports my business. Lewis is first rate and equally importantly, he has built a good team around him to provide quality, responsive IT support. I can't recommend Penntech highly enough.
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Penntech have worked with us for a number of years now and have always gone above and beyond to provide an efficient professional service in every circumstance. Their friendly responsive approach is refreshing and nothing is too big or too small to assist with.
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Demstone Chambers
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Friendly and approachable, but also excellent technically. As a barristers chambers we have industry-specific data protection requirements. Penntech showed in-depth knowledge about the interaction between these requirements and technical IT aspects.
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Penntech helped us migrate and merge our inbox's for our small restaurant and bar group. They were super efficient and got everything done within 24 hours. I highly recommend them and will be using them again.
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18 May 2020
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Heartstyles have worked with Penntech for 3 years. The initial brief to sort out our global IT requirements. Penntech have always been refreshing clear in their comms, avoiding IT gobbledygook. No job has been too small to support and they always deliver above and beyond what was required and within budget. They clearly know what they’re doing and the level of service is always outstanding
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18 May 2020
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Lewis and the team at Penntech are seen very much as an extension of our business. They are professional, technically brilliant, don't over complicate things, very friendly and the staff feel comfortable dealing with them on a daily basis. They have a good understanding of our needs and go above and beyond to ensure we can get on with our day to day business, safe in the knowledge that if anything goes wrong technically that Penntech will resolve it efficiently. Leigh Ryan, CIO, MGAM Ltd

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