3CX Cloud Telephony

6 min read

3CX cloud telephony | Free for 1 year! And save up to 80% on your telecom bill.

Don’t mind if I do!

You can grab your offer here right now or read on to learn more.

With 3CX cloud telephony, you can take your extension wherever you go. There are apps for Android and iOS, softphone for Windows, web conferencing, you are guaranteed to be kept in the loop, always and everywhere. Customers can even instantly reach you directly from your website with the 3CX Live Chat & Talk plugin.

VoIP Apps & Features

  • Self host: VoIP cloud telephony on YOUR cloud account
  • On-premise: on Windows or Linux
  • Zero admin with automated admin tasks
  • Bulletproof security
  • Smartphone Apps & Web Conferencing
  • Free for up to 25 extensions, forever

Download 3CX cloud telephony apps on your Android / iOS Device

  • Use your extension from anywhere
  • Benefit from free VoIP calls with your smartphone
  • Benefit from integrated features such as status, web conferencing, instant messaging

Integrated Video Conferencing

  • Free for up to 250 participants
  • Unlimited users regardless of edition
  • Initiate a conference with one single click
  • Dial-in to meetings by phone
  • Remote control assistance for quick & easy troubleshooting – plugin/extension free screen sharing
  • Pre-upload PDFs before meetings
  • Easy to use polling tool for feedback

Easy to use Windows softphone

  • Initiate VoIP Phone calls from your desktop
  • Work remotely from anywhere
  • Easily view the status of your colleagues
  • Use the Receptionist view to administer calls, then drag and drop calls for a swift call transfer
  • Launch calls directly from your CRM; integrate seamlessly with MS Exchange, Microsoft Outlook or Internal Phonebook

Next generation Call Centre features

With the 3CX cloud telephony PRO and Enterprise editions, you get advanced call center features bundled in at no additional cost. Increase your sales, boost productivity and offer support with 3CX’s contact center technology.

  • Call Center Reporting – user activity, team queue, SLA and more
  • Queue Strategies and real-time statistics – round robin, hunt by threes and more
  • Call recording
  • CRM integration with popular CRMs – Salesforce, Office 365, Freshdesk and more
  • 3CX CRM API to develop your own CRM integration
  • Live Chat & Talk with your website visitors and offer real-time support

Do you need the best IT Support and Maintenance for your business?

You need the best IT support in London. Technology is complicated and expensive. It’s so hard to maintain everything and know what to do when something breaks or goes wrong. IT problems can put a damper on your day. They’re frustrating, time-consuming, and seem like a never-ending cycle of issues.

Why you should choose Penntech IT Solutions

Customer Satisfaction Levels/NPS Score

Penntech’s average NPS score over 90 days is 84. The average Net Promoter Score (NPS) for IT Managed Service Providers (MSPs) can vary. Still, an NPS of around 50 is considered excellent in this industry, with scores above 70 exceptional and rare.

No lengthy contract tie-ins and a trial period

We offer our services on a trial basis for the first three months because we’re confident in our delivery and approach.

Comprehensive 24/7 IT Support

Penntech offers a wide range of IT services, from strategic project management to 24/7 remote support, ensuring all your IT needs are always covered.

Cybersecurity Expertise

We provide advanced cybersecurity measures and expertise, including penetration testing services and Cyber Essentials, to protect clients from cyber threats.

Scalability

We offer Clients the ability to scale IT services up or down based on their needs. This flexibility is crucial for businesses that experience seasonal changes or rapid growth.

Tech Focus, not Sales Focus

Other providers often enforce their preferred IT stack, but we don’t, as IT is not a one-size-fits-all solution.

Disaster Recovery and Backup Solutions

We ensure our Clients’ business continuity through robust disaster recovery and backup solutions.

Expertise Across Industries

With experience in various verticals and industries, Penntech understands different businesses’ unique IT challenges and can provide customised solutions..

Contact us today or explore the range of support packages on offer.

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Me Mo
10 February 2023
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We cannot recommend Penntech highly enough for their continuous IT support, we have worked with them for years and there is truly nothing that they cannot solve or help with. Their vast amount of knowledge and speed in response is second to none.
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Alasdair Gray
6 February 2023
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We have been using Penntech for around 6 years now and have had a great experience. Every member of the team we interreact with is friendly and helpful and our queries are always answered quickly.
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Chris Sheasby
22 March 2021
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I've known Lewis since working with him at CIFF in 2011. More recently, he has built-up an excellent business which supports a number of my past and present clients. He also supports my business. Lewis is first rate and equally importantly, he has built a good team around him to provide quality, responsive IT support. I can't recommend Penntech highly enough.
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Rebecca Groves
20 July 2020
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Penntech have worked with us for a number of years now and have always gone above and beyond to provide an efficient professional service in every circumstance. Their friendly responsive approach is refreshing and nothing is too big or too small to assist with.
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nick groves
20 July 2020
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Lewis and his team are fantastic! Highly recommended
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Demstone Chambers
29 May 2020
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Friendly and approachable, but also excellent technically. As a barristers chambers we have industry-specific data protection requirements. Penntech showed in-depth knowledge about the interaction between these requirements and technical IT aspects.
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Marion Caillat
20 May 2020
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Penntech helped us migrate and merge our inbox's for our small restaurant and bar group. They were super efficient and got everything done within 24 hours. I highly recommend them and will be using them again.
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Jonathan Davies
18 May 2020
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Heartstyles have worked with Penntech for 3 years. The initial brief to sort out our global IT requirements. Penntech have always been refreshing clear in their comms, avoiding IT gobbledygook. No job has been too small to support and they always deliver above and beyond what was required and within budget. They clearly know what they’re doing and the level of service is always outstanding
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leigh ryan
18 May 2020
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Lewis and the team at Penntech are seen very much as an extension of our business. They are professional, technically brilliant, don't over complicate things, very friendly and the staff feel comfortable dealing with them on a daily basis. They have a good understanding of our needs and go above and beyond to ensure we can get on with our day to day business, safe in the knowledge that if anything goes wrong technically that Penntech will resolve it efficiently. Leigh Ryan, CIO, MGAM Ltd

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