Copilot is now part of the apps you use every day. It works alongside you to help out with tedious or repetitive tasks so you can get your most important work done faster and easier.

Catch up on Team meetings

Copilot can help get you up to speed, fast!

Arrive at a meeting that’s already started and ask Copilot to ‘Give me a recap of the meeting so far.’ You can also ask (for example), ‘ Have I been mentioned in this meeting?’ or ‘Has anyone asked about [x project]?’

Copilot helps you catch up without skipping a beat when you’re running behind. Watch to learn how and try it in Teams.

Draft word documents

With Copilot, you can jumpstart the creative process so you never start with a blank slate again. Copilot gives you a first draft to edit and iterate on—saving hours in writing, sourcing, and editing time.

Just open Copilot in Word and enter a prompt describing the document you’d like to create, such as ‘Write me an 800-word blog on [x topic]’ or ‘Draft a proposal for [new business partner]’. You can also use the attachment icon to let Copilot access existing documents for relevant information.

Ask Copilot to refine the language, expand or reduce points and sections, or check for any inconsistencies. Watch to learn how and try it in Word.

Quickly summarise a long email thread in Outlook.

Sifting through email chains for specific key points can take up valuable time—using Copilot, it’s done in seconds.

Open the email thread you’d like to use and click ‘Summary by Copilot’ near the top menu. Copilot will summarise whatever you need—so you don’t have to dig for what’s important. You can ask Copilot to turn it into bulleted lists, email drafts, and more. Watch to learn how and try it in Outlook.

Transform a document into a PowerPoint presentation.

Go from a basic document to a compelling presentation in seconds. Copilot can transform existing written documents into slide decks with speaker notes and sources or start a new presentation from a simple prompt or outline.

To transform a written document, open Copilot in PowerPoint and select the prompt guide. You’ll see an option to ‘Create from a file…’. Select it, find the file you’d like to build into a deck, and hit send. After a few moments, Copilot will generate a brand new slideshow, complete with eye-catching imagery and colour palettes.

Are you not happy with the colour or font? Just ask Copilot to ‘Make all the headings blue’ or ‘Change the font of the body copy to Times New Roman’. You can even add or switch out images just by asking. Watch to learn how, and try it on PowerPoint.

Collate information and insights across your content using Microsoft Copilot.

You no longer have to dig through documents and communications to find the necessary information.

Copilot combs across your entire universe of data—all your emails, meetings, chats, documents, and more, plus the web—to do the heavy lifting for you. Find whatever you need in your files (even files you forgot existed), connect the dots across all your content, and even integrate with the apps you use to run your business.

Find out how Microsoft Copilot can help by entering a prompt like, ‘Explain the key differences between [product x] and [product y]’, or ‘Teach me about [x concept] in a way that a non-technical person could understand.’

Then use follow-up prompts to iterate, refine, and more. Want to learn more about prompts? Visit the Copilot Lab, where Microsoft has collected a great set of prompts for you to try and share.

Find out more about Copilot

To explore more of what’s possible with Copilot, check out the Capabilities page.

IT Support in London
Me Mo
10 February 2023
We cannot recommend Penntech highly enough for their continuous IT support, we have worked with them for years and there is truly nothing that they cannot solve or help with. Their vast amount of knowledge and speed in response is second to none.
Alasdair Gray
6 February 2023
We have been using Penntech for around 6 years now and have had a great experience. Every member of the team we interreact with is friendly and helpful and our queries are always answered quickly.
Chris Sheasby
22 March 2021
I've known Lewis since working with him at CIFF in 2011. More recently, he has built-up an excellent business which supports a number of my past and present clients. He also supports my business. Lewis is first rate and equally importantly, he has built a good team around him to provide quality, responsive IT support. I can't recommend Penntech highly enough.
Rebecca Groves
20 July 2020
Penntech have worked with us for a number of years now and have always gone above and beyond to provide an efficient professional service in every circumstance. Their friendly responsive approach is refreshing and nothing is too big or too small to assist with.
nick groves
20 July 2020
Lewis and his team are fantastic! Highly recommended
Demstone Chambers
29 May 2020
Friendly and approachable, but also excellent technically. As a barristers chambers we have industry-specific data protection requirements. Penntech showed in-depth knowledge about the interaction between these requirements and technical IT aspects.
Marion Caillat
20 May 2020
Penntech helped us migrate and merge our inbox's for our small restaurant and bar group. They were super efficient and got everything done within 24 hours. I highly recommend them and will be using them again.
Jonathan Davies
18 May 2020
Heartstyles have worked with Penntech for 3 years. The initial brief to sort out our global IT requirements. Penntech have always been refreshing clear in their comms, avoiding IT gobbledygook. No job has been too small to support and they always deliver above and beyond what was required and within budget. They clearly know what they’re doing and the level of service is always outstanding
leigh ryan
18 May 2020
Lewis and the team at Penntech are seen very much as an extension of our business. They are professional, technically brilliant, don't over complicate things, very friendly and the staff feel comfortable dealing with them on a daily basis. They have a good understanding of our needs and go above and beyond to ensure we can get on with our day to day business, safe in the knowledge that if anything goes wrong technically that Penntech will resolve it efficiently. Leigh Ryan, CIO, MGAM Ltd

AI trends in cybersecurity shouldn’t be ignored. In today’s rapidly evolving digital landscape, cybersecurity remains a paramount concern for individuals and organisations.

With cyber threats’ ever-increasing sophistication, traditional security measures are no longer sufficient to protect against modern-day attacks.

This is where Artificial Intelligence (AI) comes into play, revolutionising how we defend against cyber threats. Let’s delve into some of the latest AI trends shaping the cybersecurity realm.

One of the most significant advancements in cybersecurity powered by AI is its ability to enhance threat detection and response mechanisms.

AI algorithms can analyse vast amounts of data in real time, enabling the identification of anomalous patterns and potential security breaches with unprecedented speed and accuracy.

Whether detecting malware, phishing attempts, or insider threats, AI-driven solutions can proactively thwart cyber-attacks before they cause significant damage.

Predictive Analytics and Risk Management

AI technologies are increasingly being leveraged to predict and mitigate cybersecurity risks before they materialise.

By analysing historical data, user behaviour, and network traffic patterns, AI-powered predictive analytics can forecast potential vulnerabilities and recommend proactive measures to strengthen security posture.

This proactive approach helps organisations stay ahead of emerging threats and minimises the likelihood of data breaches and system compromises.

Autonomous Security Operations

In the face of constantly evolving cyber threats, autonomous security operations are more critical than ever.

AI-driven security orchestration and automation platforms empower organisations to streamline incident response processes, automate routine tasks, and improve operational efficiency.

From threat hunting and investigation to incident triage and remediation, AI-enabled systems can autonomously handle various security operations, allowing security teams to focus on more strategic initiatives.

Behavioural Biometrics and Identity Verification

Traditional user authentication methods, such as passwords and tokens, are prone to security vulnerabilities and often fail to provide robust protection against identity theft and account takeover attacks.

AI-powered behavioural biometrics offer a more secure alternative. To verify user identities in real time, they analyse unique behavioural patterns, such as typing cadence, mouse movements, and touchscreen interactions.

This proactive approach to identity verification enhances security without compromising user experience.

Adversarial Machine Learning Defence

As AI technologies continue to advance, so do the techniques used by cybercriminals to evade detection and bypass security measures.

Adversarial machine learning, a branch of AI security, focuses on developing robust defences against adversarial attacks to undermine AI systems.

By integrating adversarial training techniques and robustness measures into AI models, organisations can bolster their defences and mitigate the risk of AI-based cyber-attacks.

Privacy-Preserving AI

With growing concerns about data privacy and regulatory compliance, there’s a rising demand for AI solutions prioritising privacy protection.

Privacy-preserving AI techniques, such as federated learning, homomorphic encryption, and differential privacy, enable organisations to leverage AI capabilities without compromising sensitive data.

By decentralising data processing and minimising data exposure, these techniques ensure that privacy remains intact while deriving valuable insights from AI models.

Conclusion

AI revolutionises cybersecurity by enabling proactive threat detection, predictive risk management, autonomous security operations, and robust defence against adversarial attacks. AI trends in cybersecurity are on the rise.

As cyber threats continue to evolve, organisations must embrace AI-driven solutions to stay ahead of the curve and safeguard their digital assets effectively.

By harnessing AI’s power, we can enhance cybersecurity resilience and mitigate the ever-growing risks posed by cyber adversaries.

IT Support in London
Me Mo
10 February 2023
We cannot recommend Penntech highly enough for their continuous IT support, we have worked with them for years and there is truly nothing that they cannot solve or help with. Their vast amount of knowledge and speed in response is second to none.
Alasdair Gray
6 February 2023
We have been using Penntech for around 6 years now and have had a great experience. Every member of the team we interreact with is friendly and helpful and our queries are always answered quickly.
Chris Sheasby
22 March 2021
I've known Lewis since working with him at CIFF in 2011. More recently, he has built-up an excellent business which supports a number of my past and present clients. He also supports my business. Lewis is first rate and equally importantly, he has built a good team around him to provide quality, responsive IT support. I can't recommend Penntech highly enough.
Rebecca Groves
20 July 2020
Penntech have worked with us for a number of years now and have always gone above and beyond to provide an efficient professional service in every circumstance. Their friendly responsive approach is refreshing and nothing is too big or too small to assist with.
nick groves
20 July 2020
Lewis and his team are fantastic! Highly recommended
Demstone Chambers
29 May 2020
Friendly and approachable, but also excellent technically. As a barristers chambers we have industry-specific data protection requirements. Penntech showed in-depth knowledge about the interaction between these requirements and technical IT aspects.
Marion Caillat
20 May 2020
Penntech helped us migrate and merge our inbox's for our small restaurant and bar group. They were super efficient and got everything done within 24 hours. I highly recommend them and will be using them again.
Jonathan Davies
18 May 2020
Heartstyles have worked with Penntech for 3 years. The initial brief to sort out our global IT requirements. Penntech have always been refreshing clear in their comms, avoiding IT gobbledygook. No job has been too small to support and they always deliver above and beyond what was required and within budget. They clearly know what they’re doing and the level of service is always outstanding
leigh ryan
18 May 2020
Lewis and the team at Penntech are seen very much as an extension of our business. They are professional, technically brilliant, don't over complicate things, very friendly and the staff feel comfortable dealing with them on a daily basis. They have a good understanding of our needs and go above and beyond to ensure we can get on with our day to day business, safe in the knowledge that if anything goes wrong technically that Penntech will resolve it efficiently. Leigh Ryan, CIO, MGAM Ltd

In the dynamic landscape of modern business, where competition is fierce, and technology evolves at breakneck speed, small businesses constantly seek innovative strategies to gain a competitive edge.

In recent years, one tool has emerged as a game-changer: Artificial Intelligence (AI). Once considered a luxury reserved for large businesses, AI is now increasingly accessible to small businesses, offering many opportunities for growth and efficiency. Try Chat GPT!

Let’s explore how small businesses harness AI’s power to propel growth.

Enhanced Customer Experience

Small businesses thrive on building strong relationships with their customers. AI enables them to understand customer behaviour, preferences, and trends with unprecedented depth and accuracy.

AI-powered chatbots provide instant support, addressing customer queries and concerns round the clock. Moreover, AI-driven analytics tools sift through vast amounts of data to extract valuable insights, enabling businesses to personalise their offerings and tailor their marketing strategies to individual customer needs.

Streamlined Operations

Efficiency is key to the success of any business, especially small enterprises with limited resources.

AI automates repetitive tasks such as data entry, inventory management, and scheduling, freeing up valuable time and resources that can be redirected towards more strategic endeavours. By optimising workflows and minimising human error, AI helps small businesses operate leaner and more cost-effectively.

Predictive Analytics

In today’s fast-paced market, anticipating trends and staying ahead of the curve is crucial. AI-powered predictive analytics empower small businesses to forecast demand, identify emerging market opportunities, and mitigate potential risks.

By analysing historical data and extrapolating future trends, AI equips businesses with the foresight to proactively make informed decisions and adapt to changing market conditions.

Efficient Marketing Campaigns

Marketing is the lifeblood of any business, but for small enterprises with limited marketing budgets, every dollar counts.

AI revolutionises marketing by enabling targeted advertising, precision targeting, and personalised messaging.

AI algorithms analyse vast amounts of consumer data to identify high-potential leads and deliver tailored marketing campaigns that resonate with specific demographics, maximising the return on investment and driving revenue growth.

Competitive Advantage

In a competitive market, innovation is the key to staying ahead of the competition. Small businesses that embrace AI gain a significant competitive advantage by harnessing cutting-edge technology to optimise their operations, improve their products and services, and deliver superior customer experiences.

By embracing AI-driven innovation, small businesses can disrupt traditional industries, carve out new niches, and position themselves as industry leaders.

Scalability and Flexibility

One of the greatest advantages of AI for small businesses is its scalability and flexibility. Whether a solopreneur or a growing startup, AI solutions can be tailored to meet your specific needs and scale alongside your business.

From off-the-shelf AI tools to custom-built solutions, small businesses can access a wide range of AI technologies that can be adapted to suit their budget, goals, and growth trajectory.

Conclusion

AI is not just a buzzword; it’s a powerful tool that small businesses can leverage to drive growth, innovation, and competitiveness in today’s digital economy.

By embracing AI-driven solutions, small businesses can enhance customer experiences, streamline operations, predict market trends, optimise marketing campaigns, gain a competitive advantage, and achieve scalable growth.

In an increasingly data-driven world, AI isn’t just a luxury for large corporations -it’s a necessity for small businesses looking to thrive and succeed in the 21st century.

Do you need the best IT Support for your business?

You need the best IT support in London. Technology is complicated and expensive. It’s so hard to maintain everything and know what to do when something breaks or goes wrong. IT problems can really put a damper on your day. They’re frustrating, time-consuming, and seem like a never-ending cycle of issues.

We’re unique because…

We’re always just a phone call away; we live and breathe IT services. We’re here to help your business with anything that could go wrong with your systems or devices.

Contact us today or explore the range of support packages on offer.

IT Support in London
Me Mo
10 February 2023
We cannot recommend Penntech highly enough for their continuous IT support, we have worked with them for years and there is truly nothing that they cannot solve or help with. Their vast amount of knowledge and speed in response is second to none.
Alasdair Gray
6 February 2023
We have been using Penntech for around 6 years now and have had a great experience. Every member of the team we interreact with is friendly and helpful and our queries are always answered quickly.
Chris Sheasby
22 March 2021
I've known Lewis since working with him at CIFF in 2011. More recently, he has built-up an excellent business which supports a number of my past and present clients. He also supports my business. Lewis is first rate and equally importantly, he has built a good team around him to provide quality, responsive IT support. I can't recommend Penntech highly enough.
Rebecca Groves
20 July 2020
Penntech have worked with us for a number of years now and have always gone above and beyond to provide an efficient professional service in every circumstance. Their friendly responsive approach is refreshing and nothing is too big or too small to assist with.
nick groves
20 July 2020
Lewis and his team are fantastic! Highly recommended
Demstone Chambers
29 May 2020
Friendly and approachable, but also excellent technically. As a barristers chambers we have industry-specific data protection requirements. Penntech showed in-depth knowledge about the interaction between these requirements and technical IT aspects.
Marion Caillat
20 May 2020
Penntech helped us migrate and merge our inbox's for our small restaurant and bar group. They were super efficient and got everything done within 24 hours. I highly recommend them and will be using them again.
Jonathan Davies
18 May 2020
Heartstyles have worked with Penntech for 3 years. The initial brief to sort out our global IT requirements. Penntech have always been refreshing clear in their comms, avoiding IT gobbledygook. No job has been too small to support and they always deliver above and beyond what was required and within budget. They clearly know what they’re doing and the level of service is always outstanding
leigh ryan
18 May 2020
Lewis and the team at Penntech are seen very much as an extension of our business. They are professional, technically brilliant, don't over complicate things, very friendly and the staff feel comfortable dealing with them on a daily basis. They have a good understanding of our needs and go above and beyond to ensure we can get on with our day to day business, safe in the knowledge that if anything goes wrong technically that Penntech will resolve it efficiently. Leigh Ryan, CIO, MGAM Ltd

In today’s digital era, data is the cornerstone of business operations, driving decisions and facilitating customer engagement. Yet, amidst this data-driven landscape lies a shadowy threat: the persistent spectre of data breaches.

The fallout from a data breach stretches far beyond its initial occurrence, often haunting businesses for years. Surprisingly, according to the IBM Cost of a Data Breach Report 2023, only half of the costs associated with a breach arise within its first year, with the remaining 49% accruing in subsequent years.

Let’s delve into the enduring ramifications of data breaches through a real-world case study, exemplifying how a single breach can cast a long shadow over a company’s reputation, finances, and regulatory compliance.

Unveiling the Hidden Costs

A Case Study: First American Title Insurance Co.

The 2019 cybersecurity breach at First American Title Insurance Co. is a stark reminder of the extensive fallout from data breaches. The New York Department of Financial Services (NYDFS) imposed a hefty $1 million fine on the company in the fall of 2023 for failing to safeguard sensitive consumer information.

This case highlights how the costs of a breach can manifest long after the initial incident. Here are some other ways in which security breaches can continue to haunt businesses:

Lingering Impacts of Data Breaches

Financial Repercussions

The financial toll of a data breach is substantial, encompassing immediate costs such as breach detection, containment, and customer notification. However, businesses also face long-term financial burdens, including legal battles, regulatory fines, and restitution. Regulatory penalties are just one aspect, with potential lawsuits from affected parties and class-action litigation adding further strain.

Damage to Reputation

Perhaps the most enduring consequence of a breach is its impact on a company’s reputation. When customers lose trust in a company’s ability to safeguard their data, it can lead to decreased customer retention, acquisition challenges, and lasting damage to the brand image. Rebuilding trust takes time and concerted efforts, often necessitating public relations campaigns and enhanced security measures.

Regulations

Regulatory bodies are increasingly stringent in holding businesses accountable for data protection. A breach triggers regulatory scrutiny, resulting in fines and ongoing compliance requirements. Regulatory authorities demand adherence to cybersecurity standards, with repercussions including financial penalties, heightened oversight, and mandated security enhancements.

Disruption

The aftermath of a breach disrupts normal business operations as companies undertake remediation efforts and implement enhanced security measures; this diverts resources from core functions, impacting productivity and efficiency across departments. The ripple effect of operational disruption can impede growth and hinder an organisation’s ability to adapt to market dynamics.

Customer Loss

Data breaches often lead to customer loss as individuals lose confidence in a company’s security measures. Acquiring new customers becomes challenging as potential clients hesitate to engage with a brand tarnished by a breach. The prolonged effects on customer acquisition can stifle growth and competitiveness in the market.

Conclusion: A Lesson for Businesses

The repercussions of a data breach reverberate long after the initial incident, affecting a business’s financial health, reputation, and regulatory standing. As cyber threats become increasingly sophisticated and prevalent, proactive cybersecurity measures are essential for safeguarding the long-term success of businesses.

The actual cost of a data breach extends beyond immediate expenses, encompassing financial penalties, reputation damage, regulatory consequences, and operational disruption. Learning from real-world examples and prioritising robust cybersecurity measures are crucial steps in mitigating the risks associated with data breaches and ensuring immediate and long-term viability.

Do you need to explore Cybersecurity Solutions?

Maintaining robust security measures is imperative with various avenues through which hackers can breach networks, from endpoints to cloud systems. Schedule a cybersecurity assessment today to gain insights into your vulnerabilities and proactively address risks, mitigating the potential consequences of a data breach.

IT Support in London
Me Mo
10 February 2023
We cannot recommend Penntech highly enough for their continuous IT support, we have worked with them for years and there is truly nothing that they cannot solve or help with. Their vast amount of knowledge and speed in response is second to none.
Alasdair Gray
6 February 2023
We have been using Penntech for around 6 years now and have had a great experience. Every member of the team we interreact with is friendly and helpful and our queries are always answered quickly.
Chris Sheasby
22 March 2021
I've known Lewis since working with him at CIFF in 2011. More recently, he has built-up an excellent business which supports a number of my past and present clients. He also supports my business. Lewis is first rate and equally importantly, he has built a good team around him to provide quality, responsive IT support. I can't recommend Penntech highly enough.
Rebecca Groves
20 July 2020
Penntech have worked with us for a number of years now and have always gone above and beyond to provide an efficient professional service in every circumstance. Their friendly responsive approach is refreshing and nothing is too big or too small to assist with.
nick groves
20 July 2020
Lewis and his team are fantastic! Highly recommended
Demstone Chambers
29 May 2020
Friendly and approachable, but also excellent technically. As a barristers chambers we have industry-specific data protection requirements. Penntech showed in-depth knowledge about the interaction between these requirements and technical IT aspects.
Marion Caillat
20 May 2020
Penntech helped us migrate and merge our inbox's for our small restaurant and bar group. They were super efficient and got everything done within 24 hours. I highly recommend them and will be using them again.
Jonathan Davies
18 May 2020
Heartstyles have worked with Penntech for 3 years. The initial brief to sort out our global IT requirements. Penntech have always been refreshing clear in their comms, avoiding IT gobbledygook. No job has been too small to support and they always deliver above and beyond what was required and within budget. They clearly know what they’re doing and the level of service is always outstanding
leigh ryan
18 May 2020
Lewis and the team at Penntech are seen very much as an extension of our business. They are professional, technically brilliant, don't over complicate things, very friendly and the staff feel comfortable dealing with them on a daily basis. They have a good understanding of our needs and go above and beyond to ensure we can get on with our day to day business, safe in the knowledge that if anything goes wrong technically that Penntech will resolve it efficiently. Leigh Ryan, CIO, MGAM Ltd

Emphasising the importance of cybersecurity risks remains imperative, particularly amidst the digital advancements prevalent today. With businesses and organisations increasingly dependent on technology to propel their operations forward, their vulnerability to cyber threats escalates. The research underscores this vulnerability, revealing that 66% of small businesses express concerns about cybersecurity risks, with 47% lacking the necessary understanding to adequately protect themselves. Consequently, they face the looming spectre of significant financial losses resulting from potential cyber-attacks.

Communicating the tangible benefits of cybersecurity initiatives to decision-makers presents a formidable challenge, as executives often demand empirical evidence to justify investments. In response, we’ll delve into strategies to effectively showcase the concrete advantages of cybersecurity measures. These strategies serve to advocate for bolstered security measures within your organisation and deepen comprehension regarding the value yielded by investments in cybersecurity.

Unveiling the Monetary Benefits of Cybersecurity Risk Measures

Why does articulating the monetary value of digital security measures pose such a challenge? Primarily, the benefits of cybersecurity often manifest indirectly and in a preventive capacity, distinguishing them from tangible assets with immediate revenue-generating capabilities. Investments in robust cybersecurity protocols and technologies parallel insurance policies, aiming to mitigate potential risks rather than yield immediate financial returns. Consequently, quantifying the precise monetary value of avoided breaches or data loss proves elusive, as such potential costs are hypothetical and contingent upon the success of existing cybersecurity measures.

Furthermore, success in cybersecurity is often gauged by incidents that fail to materialise, complicating efforts to attribute a clear monetary value. As a result, companies grapple with identifying suitable metrics capable of effectively communicating this economic impact. Below, we outline several avenues through which successful cybersecurity measures can be translated into tangible value.

1. Assessing Risk Reduction

2. Measuring Incident Response Time

3. Conducting Financial Impact Analysis

4. Monitoring Compliance Metrics

5. Evaluating Employee Training Effectiveness

6. Assessing User Awareness Metrics

7. Technology ROI Evaluation

8. Tracking Data Protection Metrics

9. Vendor Risk Management Metrics

Commence a Cybersecurity Risks Assessment Today

Demonstrating the tangible value of cybersecurity necessitates commencing with a comprehensive assessment, one that illuminates the status of your current security measures. Armed with knowledge, organisations can effectively cultivate a culture of security and resilience, safeguarding against the evolving landscape of cyber threats.

Do you need the best IT Support for your business?

You need the best IT support in London. Technology is complicated and expensive. It’s so hard to maintain everything and know what to do when something breaks or goes wrong. IT problems can really put a damper on your day. They’re frustrating, time-consuming, and can seem like a never-ending cycle of issues.

We’re unique because…

We’re always just a phone call away; we live and breathe IT services. We’re here to help your business with anything that could go wrong with your systems or devices.

Contact us today or explore the range of support packages on offer.

IT Support in London
Me Mo
10 February 2023
We cannot recommend Penntech highly enough for their continuous IT support, we have worked with them for years and there is truly nothing that they cannot solve or help with. Their vast amount of knowledge and speed in response is second to none.
Alasdair Gray
6 February 2023
We have been using Penntech for around 6 years now and have had a great experience. Every member of the team we interreact with is friendly and helpful and our queries are always answered quickly.
Chris Sheasby
22 March 2021
I've known Lewis since working with him at CIFF in 2011. More recently, he has built-up an excellent business which supports a number of my past and present clients. He also supports my business. Lewis is first rate and equally importantly, he has built a good team around him to provide quality, responsive IT support. I can't recommend Penntech highly enough.
Rebecca Groves
20 July 2020
Penntech have worked with us for a number of years now and have always gone above and beyond to provide an efficient professional service in every circumstance. Their friendly responsive approach is refreshing and nothing is too big or too small to assist with.
nick groves
20 July 2020
Lewis and his team are fantastic! Highly recommended
Demstone Chambers
29 May 2020
Friendly and approachable, but also excellent technically. As a barristers chambers we have industry-specific data protection requirements. Penntech showed in-depth knowledge about the interaction between these requirements and technical IT aspects.
Marion Caillat
20 May 2020
Penntech helped us migrate and merge our inbox's for our small restaurant and bar group. They were super efficient and got everything done within 24 hours. I highly recommend them and will be using them again.
Jonathan Davies
18 May 2020
Heartstyles have worked with Penntech for 3 years. The initial brief to sort out our global IT requirements. Penntech have always been refreshing clear in their comms, avoiding IT gobbledygook. No job has been too small to support and they always deliver above and beyond what was required and within budget. They clearly know what they’re doing and the level of service is always outstanding
leigh ryan
18 May 2020
Lewis and the team at Penntech are seen very much as an extension of our business. They are professional, technically brilliant, don't over complicate things, very friendly and the staff feel comfortable dealing with them on a daily basis. They have a good understanding of our needs and go above and beyond to ensure we can get on with our day to day business, safe in the knowledge that if anything goes wrong technically that Penntech will resolve it efficiently. Leigh Ryan, CIO, MGAM Ltd

The ongoing struggle against cybersecurity challenges persists, with 2023 emerging as a crucial turning point for data breaches. This article examines the unprecedented surge in data compromises, exploring key affected sectors and the driving factors behind this alarming trend.

Unprecedented Magnitude of the Surge

The sheer scale and frequency of data breaches in 2023 have reached unparalleled levels, surpassing the previous record set in 2021. The escalating sophistication of cyber threats poses formidable challenges to organisations striving to protect their digital assets.

Healthcare Sector: Battleground for Breaches

A troubling trend is the increasing number of cybersecurity challenges and breaches in the healthcare sector, where organisations safeguard highly sensitive patient information. Cybercriminals target these entities, jeopardising patient privacy and posing serious risks to the integrity of medical records, with potential enduring consequences.

Dominance of Ransomware Attacks as Cybersecurity Challenges

Ransomware attacks continue to wield influence in the cybersecurity landscape, with cybercriminals utilising advanced tactics to infiltrate networks and encrypt valuable information. The looming threat of ransom payments adds complexity to incidents of data breaches.

Exposing Vulnerabilities in the Supply Chain

The interconnected nature of contemporary business ecosystems has made supply chains a focal point for cyberattacks and cybersecurity challenges. The compromise of a single entity within the supply chain can have cascading effects, revealing vulnerabilities and impacting multiple organisations downstream.

Rise of Insider Threats

The ascent of insider threats introduces complexity to the cybersecurity landscape as organisations grapple with distinguishing between legitimate user activities and potential threats arising from malicious intent or inadvertent negligence.

IoT Devices as Ingress Points to Cybersecurity Challenges

The proliferation of Internet of Things (IoT) devices has broadened the attack surface, resulting in an upswing in data breaches and cybersecurity challenges from compromised IoT devices. Inadequately secured connected endpoints provide entry points for cybercriminals to exploit vulnerabilities within networks.

Targeting Critical Infrastructure

Critical infrastructure, encompassing energy grids, water supplies, and transportation systems, has become a preferred target for cyber attackers. Successful breaches in these sectors can have far-reaching consequences, extending beyond financial impacts to public safety and national security.

Involvement of Nation-State Actors

Geopolitical tensions spill over into the digital realm, with nation-state actors increasingly playing a role in sophisticated cyber campaigns. Driven by political motives, these actors employ advanced techniques to compromise sensitive data and disrupt operations for strategic gains.

Imperative for a Shift in Cybersecurity Paradigm

The surge in data breaches and cybersecurity challenges underscores the need to reevaluate cybersecurity strategies, acknowledging that organisations will inevitably be targeted. Proactive measures, such as implementing robust cybersecurity frameworks, continuous monitoring, and fostering a culture of cyber awareness, are essential for mitigating evolving cyber threats.

Fostering Collaboration and Information Exchange for Cybersecurity Challenges

Collaboration among organisations and information sharing within the cybersecurity community is pivotal in the face of increasingly sophisticated cyber threats. Facilitating the sharing of threat intelligence enables a collective defence against common adversaries, empowering organisations to fortify their defences based on insights gained from the broader cybersecurity landscape.

Safeguarding Your Business from Pervasive Data Breaches

The surge in data breaches in 2023 is a stark reminder of the evolving nature of cybersecurity challenges. Urgent action is required, including heightened cybersecurity awareness, robust defensive measures, and a commitment to adapting to the ever-changing tactics of cybercriminals.

Other Cybersecurity challenges articles you may find useful

Ransomware attacks and the impact on YOUR business

Cybersecurity Threats 2024: Navigating the Digital Landscape

IT Support in London
Me Mo
10 February 2023
We cannot recommend Penntech highly enough for their continuous IT support, we have worked with them for years and there is truly nothing that they cannot solve or help with. Their vast amount of knowledge and speed in response is second to none.
Alasdair Gray
6 February 2023
We have been using Penntech for around 6 years now and have had a great experience. Every member of the team we interreact with is friendly and helpful and our queries are always answered quickly.
Chris Sheasby
22 March 2021
I've known Lewis since working with him at CIFF in 2011. More recently, he has built-up an excellent business which supports a number of my past and present clients. He also supports my business. Lewis is first rate and equally importantly, he has built a good team around him to provide quality, responsive IT support. I can't recommend Penntech highly enough.
Rebecca Groves
20 July 2020
Penntech have worked with us for a number of years now and have always gone above and beyond to provide an efficient professional service in every circumstance. Their friendly responsive approach is refreshing and nothing is too big or too small to assist with.
nick groves
20 July 2020
Lewis and his team are fantastic! Highly recommended
Demstone Chambers
29 May 2020
Friendly and approachable, but also excellent technically. As a barristers chambers we have industry-specific data protection requirements. Penntech showed in-depth knowledge about the interaction between these requirements and technical IT aspects.
Marion Caillat
20 May 2020
Penntech helped us migrate and merge our inbox's for our small restaurant and bar group. They were super efficient and got everything done within 24 hours. I highly recommend them and will be using them again.
Jonathan Davies
18 May 2020
Heartstyles have worked with Penntech for 3 years. The initial brief to sort out our global IT requirements. Penntech have always been refreshing clear in their comms, avoiding IT gobbledygook. No job has been too small to support and they always deliver above and beyond what was required and within budget. They clearly know what they’re doing and the level of service is always outstanding
leigh ryan
18 May 2020
Lewis and the team at Penntech are seen very much as an extension of our business. They are professional, technically brilliant, don't over complicate things, very friendly and the staff feel comfortable dealing with them on a daily basis. They have a good understanding of our needs and go above and beyond to ensure we can get on with our day to day business, safe in the knowledge that if anything goes wrong technically that Penntech will resolve it efficiently. Leigh Ryan, CIO, MGAM Ltd

Microsoft 365 is a formidable suite of cloud-based intelligent productivity tools for more innovative and efficient work. With a consistent track record of being at the forefront of technological advancements, Microsoft introduced M365, known initially as Office 365 in 2013, as one of the earliest all-in-one cloud solutions. Today, Microsoft continues to lead the way in generative AI within its suite of business tools.

The Microsoft 365 platform has witnessed significant AI innovations integrated into familiar applications such as Word, Excel, PowerPoint, and Teams. These intelligent productivity features can enhance user experiences and substantially elevate productivity.

Microsoft Copilot – Intelligent Productivity

At the heart of Microsoft’s AI innovations lies Microsoft Copilot, a virtual collaborator designed to assist in code generation, document creation, and email composition. Powered by OpenAI’s ChatGPT technology, Copilot excels in understanding context, anticipating user needs, and generating content with a remarkably human-like touch. This innovative tool seamlessly integrates across various Microsoft applications, including Word, Excel, PowerPoint, Outlook, Teams, Edge, Windows, Bing, and Dynamics 365 Sales.

Unlocking the benefits of Microsoft Copilot involves adopting strategies to enhance efficiency and save time:

Accelerate Document Creation

Copilot is a versatile writing companion, offering intelligent suggestions to streamline the drafting process for reports, presentations, and emails.

Elevate Teams Meeting Experience

Copilot enhances collaboration by providing coherent and context-aware responses, summarising meeting notes, and creating action item lists. It also updates users on missed meeting points.

Effortless PowerPoint Creation

Copilot aids in PowerPoint presentations by generating slide decks based on text prompts and suggesting relevant text and images. It can also reorganise slides for improved flow.

Intelligent Productivity & Business Insights in Excel

Microsoft 365 introduces Excel Ideas, an AI feature that effortlessly analyses and visualises data. It automatically detects patterns, suggests charts and tables, and answers natural language queries about the data.

Time-Saving in Outlook with AI Assistance

Copilot in Outlook helps summarise lengthy emails and assists in composing emails by providing drafts and suggesting responses.

As Microsoft 365 evolves towards intelligent productivity, incorporating these AI capabilities into daily workflows becomes crucial for staying competitive and shaping the future of work.

Looking ahead, Microsoft 365’s commitment to continuous improvement promises cutting-edge tools for navigating the ever-changing digital landscape. Businesses can tap into the future of productivity by embracing AI and unlocking the full potential of Microsoft 365. Our team of M365 experts is ready to assist in maximising these features and adapting to new developments in the coming months, ensuring time savings and improved bottom lines for your team.

7 Pro tips for Microsoft 365

IT Support in London
Me Mo
10 February 2023
We cannot recommend Penntech highly enough for their continuous IT support, we have worked with them for years and there is truly nothing that they cannot solve or help with. Their vast amount of knowledge and speed in response is second to none.
Alasdair Gray
6 February 2023
We have been using Penntech for around 6 years now and have had a great experience. Every member of the team we interreact with is friendly and helpful and our queries are always answered quickly.
Chris Sheasby
22 March 2021
I've known Lewis since working with him at CIFF in 2011. More recently, he has built-up an excellent business which supports a number of my past and present clients. He also supports my business. Lewis is first rate and equally importantly, he has built a good team around him to provide quality, responsive IT support. I can't recommend Penntech highly enough.
Rebecca Groves
20 July 2020
Penntech have worked with us for a number of years now and have always gone above and beyond to provide an efficient professional service in every circumstance. Their friendly responsive approach is refreshing and nothing is too big or too small to assist with.
nick groves
20 July 2020
Lewis and his team are fantastic! Highly recommended
Demstone Chambers
29 May 2020
Friendly and approachable, but also excellent technically. As a barristers chambers we have industry-specific data protection requirements. Penntech showed in-depth knowledge about the interaction between these requirements and technical IT aspects.
Marion Caillat
20 May 2020
Penntech helped us migrate and merge our inbox's for our small restaurant and bar group. They were super efficient and got everything done within 24 hours. I highly recommend them and will be using them again.
Jonathan Davies
18 May 2020
Heartstyles have worked with Penntech for 3 years. The initial brief to sort out our global IT requirements. Penntech have always been refreshing clear in their comms, avoiding IT gobbledygook. No job has been too small to support and they always deliver above and beyond what was required and within budget. They clearly know what they’re doing and the level of service is always outstanding
leigh ryan
18 May 2020
Lewis and the team at Penntech are seen very much as an extension of our business. They are professional, technically brilliant, don't over complicate things, very friendly and the staff feel comfortable dealing with them on a daily basis. They have a good understanding of our needs and go above and beyond to ensure we can get on with our day to day business, safe in the knowledge that if anything goes wrong technically that Penntech will resolve it efficiently. Leigh Ryan, CIO, MGAM Ltd

The global financial impact of a data breach in the previous year amounted to USD 4.45 million, indicating a 15% increase over the past three years. As we enter 2024, staying informed about emerging technological threats that can potentially disrupt and adversely affect businesses is imperative.

The Menace of Data Poisoning Attacks

Data poisoning involves tampering with datasets used to train AI models and introducing malicious data to manipulate algorithmic outcomes. This poses a significant risk, particularly in critical sectors such as healthcare and finance. Mitigating this threat requires safeguarding the integrity of training data and implementing robust validation mechanisms. Caution is advised when utilising AI-generated data, emphasising the need for augmentation with human intelligence and data from diverse sources.

Navigating 5G Network Vulnerabilities

The widespread adoption of 5G technology expands attack surfaces, especially with more connected devices. IoT devices relying on 5G networks become potential targets for cyberattacks. To counteract this, businesses must secure these devices and implement strong network protocols, emphasising the importance of a robust mobile device management strategy to track and manage access to business data.

Quantum Computing: Unleashing Power and Vulnerabilities

The advent of quantum computing brings unprecedented computational power and presents a security threat. The immense processing capabilities could compromise currently secure encryption methods, allowing hackers access to sensitive data. To counteract this, there is a pressing need for quantum-resistant encryption techniques to protect digital information effectively.

Manipulating Artificial Intelligence (AI)

While transformative, cybercriminals can manipulate AI to spread misinformation, create convincing deepfakes, and automate phishing attacks. Detecting and defending against these threats requires robust detection mechanisms to distinguish between genuine and malicious AI-generated content.

Securing AR and VR Technologies

AR and VR technologies, offering immersive experiences, also introduce new vulnerabilities. Cybercriminals may exploit these platforms to deceive users, necessitating the prioritisation of security measures to prevent user manipulation and privacy breaches, particularly in the gaming, education, and healthcare sectors.

Evolution of Ransomware Tactics

Ransomware attacks have evolved beyond simple data encryption, employing double extortion tactics to steal and potentially leak sensitive data. Defences against this evolved threat include robust backup solutions, regular cybersecurity training, and proactive threat hunting.

Persistent Threat: Supply Chain Attacks

Supply chain attacks continue to pose a persistent threat as cybercriminals infiltrate third-party vendors or software providers. Strengthening supply chain cybersecurity is critical, involving rigorous vendor assessments, multi-factor authentication, and continuous monitoring.

Vulnerabilities in Biometric Data

Biometric authentication methods, like fingerprints or facial recognition, are becoming commonplace but are vulnerable once compromised. Protecting biometric data requires secure encryption and adherence to strict privacy regulations to prevent identity theft and fraud.

Rising Sophistication in Phishing Attacks

Phishing attacks are becoming more sophisticated and targeted, leveraging AI for customisation. Vigilance, ongoing employee training, and automated solutions are crucial to detect and defend against evolving phishing threats.

Defensive Measures Against Emerging Threats

As technology evolves, so do the associated threats. To stay ahead, consider the following tips:

Need Help Ensuring Your Cybersecurity is Ready for 2024?

Recognising that last year’s solutions may not suffice for this year’s threats, it’s essential not to leave security at risk. We offer comprehensive cybersecurity assessments to clearly understand your current security posture and help fortify your defences against evolving cyber threats.

IT Support in London
Me Mo
10 February 2023
We cannot recommend Penntech highly enough for their continuous IT support, we have worked with them for years and there is truly nothing that they cannot solve or help with. Their vast amount of knowledge and speed in response is second to none.
Alasdair Gray
6 February 2023
We have been using Penntech for around 6 years now and have had a great experience. Every member of the team we interreact with is friendly and helpful and our queries are always answered quickly.
Chris Sheasby
22 March 2021
I've known Lewis since working with him at CIFF in 2011. More recently, he has built-up an excellent business which supports a number of my past and present clients. He also supports my business. Lewis is first rate and equally importantly, he has built a good team around him to provide quality, responsive IT support. I can't recommend Penntech highly enough.
Rebecca Groves
20 July 2020
Penntech have worked with us for a number of years now and have always gone above and beyond to provide an efficient professional service in every circumstance. Their friendly responsive approach is refreshing and nothing is too big or too small to assist with.
nick groves
20 July 2020
Lewis and his team are fantastic! Highly recommended
Demstone Chambers
29 May 2020
Friendly and approachable, but also excellent technically. As a barristers chambers we have industry-specific data protection requirements. Penntech showed in-depth knowledge about the interaction between these requirements and technical IT aspects.
Marion Caillat
20 May 2020
Penntech helped us migrate and merge our inbox's for our small restaurant and bar group. They were super efficient and got everything done within 24 hours. I highly recommend them and will be using them again.
Jonathan Davies
18 May 2020
Heartstyles have worked with Penntech for 3 years. The initial brief to sort out our global IT requirements. Penntech have always been refreshing clear in their comms, avoiding IT gobbledygook. No job has been too small to support and they always deliver above and beyond what was required and within budget. They clearly know what they’re doing and the level of service is always outstanding
leigh ryan
18 May 2020
Lewis and the team at Penntech are seen very much as an extension of our business. They are professional, technically brilliant, don't over complicate things, very friendly and the staff feel comfortable dealing with them on a daily basis. They have a good understanding of our needs and go above and beyond to ensure we can get on with our day to day business, safe in the knowledge that if anything goes wrong technically that Penntech will resolve it efficiently. Leigh Ryan, CIO, MGAM Ltd

The unstoppable progression of AI is reshaping the technological landscape, with software companies rapidly integrating it into various business tools like Microsoft 365 and Salesforce. Despite lingering concerns about the future implications of AI, its undeniable capacity to enhance efficiency in specific tasks cannot be ignored. From generating custom images on demand to drafting company device policies in seconds, AI is proving to be a transformative force.

Generative Artificial Intelligence (GenAI) distinguishes itself from its predecessors by its ability to create, innovate, and optimise, becoming a game-changer for businesses of all sizes. Leveraging GenAI presents small businesses with many possibilities, from enhancing customer experiences to streamlining operations.

If you are overwhelmed by the plethora of AI tool options and unsure where to start, let’s explore some intelligent and practical ways to incorporate GenAI into your business strategy.

Personalised Customer Experiences

GenAI algorithms can analyse customer data and preferences, creating personalised experiences that align with the expectations of modern consumers. This includes tailored product recommendations, customised marketing messages, custom coupons, and proactive engagement, fostering increased customer satisfaction and brand loyalty.

Presentations & Graphics Creation

AI tools, such as Microsoft Copilot, can automate the time-consuming process of generating sales presentations by utilising meeting notes and prompts to create visually appealing presentations. Similarly, AI-powered tools like Bing’s AI tool can assist in finding promotional images, saving valuable time and resources.

Chatbots for Customer Support

AI-powered chatbots on websites and social media platforms enable small businesses to provide instant customer support, handling frequently asked questions, product inquiries, and customer transactions. This allows for round-the-clock assistance without incurring additional staffing costs.

Data Analysis and Insights

GenAI can process vast datasets to extract meaningful insights, helping small businesses analyse market trends, customer behaviour, and operational data. These insights inform strategic decision-making, allowing businesses to refine their offerings and marketing strategies.

Product Design and Prototyping

AI in the product design process enables rapid exploration of design variations, generating prototypes and simulations based on specified parameters. This capability allows small businesses to visualise products before investing in physical prototypes.

Supply Chain Optimisation

AI optimises supply chain operations by predicting demand, identifying inefficiencies, and suggesting inventory levels. This reduces human error and frees teams from tedious administrative work, reducing costs and improving efficiency.

Dynamic Pricing Strategies

AI-driven pricing algorithms help companies make better decisions by analysing market trends, competitor pricing, and customer behaviour. This data-driven approach allows small businesses to optimise pricing strategies and dynamically adjust prices based on demand, maximising profits while remaining competitive.

Human Resources and Recruitment

Generative AI streamlines the recruitment process by analysing resumes and screening candidates, potentially assisting with initial interviews. This helps small businesses find the best talent to drive their growth faster.

Predictive Maintenance

GenAI aids in predictive maintenance by analysing data to predict maintenance needs, helping businesses avoid costly downtimes and ensuring smooth operations.

If you’re uncertain about how to get started with AI for your business, we can assist you in effectively and affordably integrating these technologies into your operations. Contact us today to schedule a consultation and explore the opportunities that Generative AI can unlock for your small business.

Microsoft Designer

IT Support in London
Me Mo
10 February 2023
We cannot recommend Penntech highly enough for their continuous IT support, we have worked with them for years and there is truly nothing that they cannot solve or help with. Their vast amount of knowledge and speed in response is second to none.
Alasdair Gray
6 February 2023
We have been using Penntech for around 6 years now and have had a great experience. Every member of the team we interreact with is friendly and helpful and our queries are always answered quickly.
Chris Sheasby
22 March 2021
I've known Lewis since working with him at CIFF in 2011. More recently, he has built-up an excellent business which supports a number of my past and present clients. He also supports my business. Lewis is first rate and equally importantly, he has built a good team around him to provide quality, responsive IT support. I can't recommend Penntech highly enough.
Rebecca Groves
20 July 2020
Penntech have worked with us for a number of years now and have always gone above and beyond to provide an efficient professional service in every circumstance. Their friendly responsive approach is refreshing and nothing is too big or too small to assist with.
nick groves
20 July 2020
Lewis and his team are fantastic! Highly recommended
Demstone Chambers
29 May 2020
Friendly and approachable, but also excellent technically. As a barristers chambers we have industry-specific data protection requirements. Penntech showed in-depth knowledge about the interaction between these requirements and technical IT aspects.
Marion Caillat
20 May 2020
Penntech helped us migrate and merge our inbox's for our small restaurant and bar group. They were super efficient and got everything done within 24 hours. I highly recommend them and will be using them again.
Jonathan Davies
18 May 2020
Heartstyles have worked with Penntech for 3 years. The initial brief to sort out our global IT requirements. Penntech have always been refreshing clear in their comms, avoiding IT gobbledygook. No job has been too small to support and they always deliver above and beyond what was required and within budget. They clearly know what they’re doing and the level of service is always outstanding
leigh ryan
18 May 2020
Lewis and the team at Penntech are seen very much as an extension of our business. They are professional, technically brilliant, don't over complicate things, very friendly and the staff feel comfortable dealing with them on a daily basis. They have a good understanding of our needs and go above and beyond to ensure we can get on with our day to day business, safe in the knowledge that if anything goes wrong technically that Penntech will resolve it efficiently. Leigh Ryan, CIO, MGAM Ltd

In a dynamic realm of evolving technology, Microsoft stands as a frontrunner, consistently spearheading innovations that redefine our engagement with the digital landscape. The Autumn update for Windows 11 is a testament to Microsoft’s unwavering commitment to excellence, transcending a mere upgrade to propel us into the future of computing, boldly heralded as “The most personal Windows 11 experience.”

Let’s delve into the noteworthy features that underscore the significance of this update.

Microsoft Copilot: Your Intelligent Creativity Partner

A standout element of the fall Windows 11 update is Microsoft Copilot, an AI-driven marvel functioning as a personalised PC assistant. Whether you need assistance summarising a web page, switching to dark mode, or creating a custom image for social media, Copilot seamlessly integrates into Windows 11, offering real-time suggestions and transforming ideas into reality with remarkable ease.

Updated Apps (Paint, Snipping Tool, Clipchamp & More)

This update enhances various applications, such as Paint, Snipping Tool, and Clipchamp, with AI upgrades. The Snipping Tool, for instance, gains new capabilities, while the Cocreator tool in Paint facilitates easy creativity jumpstarts. Microsoft Clipchamp, a user-friendly video creator tool, now allows effortless drag-and-drop functionality, with the new Clipchamp Auto Compose feature offering scene recommendations, edits, and narrative creation based on user inputs.

Easy Data Migration with Windows Backup

The Windows Backup feature simplifies the often cumbersome process of moving data between computers, providing options to choose backup preferences and folders. Transitioning to a new PC becomes straightforward, allowing restoration from another backed-up PC.

Microsoft Edge: A Faster and More Secure Browsing Experience

Significant enhancements to Microsoft Edge focus on speed, responsiveness, and security, with the Edge Secure Network feature offering increased user storage and encryption for internet connections. It operates akin to a VPN, providing extra online security and aiding companies in preventing breaches from phishing links.

Save Energy & Battery Power

The introduction of Adaptive Dimming is another notable enhancement, gradually dimming the screen when attention wanes, conserving energy, and aiding focus. This feature, along with others like Wake on Approach and Lock on Leave, utilises PC sensors and is becoming more prevalent in newer computers.

A More Personal Windows 11 Experience

Beyond technical innovations, this update injects a more personal touch into the user experience, tailoring Windows 11 to individual preferences. Personalised themes, custom widgets, and intelligent assistants contribute to a curated and intuitive interaction, transforming the operating system into a truly personalised environment.

Other Cool Enhancements

Windows 11 packs excitement with additional features, such as Copilot in Microsoft Shopping for fast online shopping recommendations, Content Credentials adding invisible digital watermarks to AI-generated images, Bing Chat Enterprise Updates for enhanced work creativity, and the upgraded DALL.E 3 Model in Bing’s Image Creator.

Harness the Power of Microsoft Products

Microsoft continues to provide cutting-edge solutions as a leader in work productivity tools. Whether it’s Microsoft 365, Windows 11, or other applications, our experts are ready to guide you toward efficiency gains. If you’re still operating in a 2020 mindset, it’s time to upgrade. Contact us today to schedule a chat and gain a competitive edge.

IT Support in London
Me Mo
10 February 2023
We cannot recommend Penntech highly enough for their continuous IT support, we have worked with them for years and there is truly nothing that they cannot solve or help with. Their vast amount of knowledge and speed in response is second to none.
Alasdair Gray
6 February 2023
We have been using Penntech for around 6 years now and have had a great experience. Every member of the team we interreact with is friendly and helpful and our queries are always answered quickly.
Chris Sheasby
22 March 2021
I've known Lewis since working with him at CIFF in 2011. More recently, he has built-up an excellent business which supports a number of my past and present clients. He also supports my business. Lewis is first rate and equally importantly, he has built a good team around him to provide quality, responsive IT support. I can't recommend Penntech highly enough.
Rebecca Groves
20 July 2020
Penntech have worked with us for a number of years now and have always gone above and beyond to provide an efficient professional service in every circumstance. Their friendly responsive approach is refreshing and nothing is too big or too small to assist with.
nick groves
20 July 2020
Lewis and his team are fantastic! Highly recommended
Demstone Chambers
29 May 2020
Friendly and approachable, but also excellent technically. As a barristers chambers we have industry-specific data protection requirements. Penntech showed in-depth knowledge about the interaction between these requirements and technical IT aspects.
Marion Caillat
20 May 2020
Penntech helped us migrate and merge our inbox's for our small restaurant and bar group. They were super efficient and got everything done within 24 hours. I highly recommend them and will be using them again.
Jonathan Davies
18 May 2020
Heartstyles have worked with Penntech for 3 years. The initial brief to sort out our global IT requirements. Penntech have always been refreshing clear in their comms, avoiding IT gobbledygook. No job has been too small to support and they always deliver above and beyond what was required and within budget. They clearly know what they’re doing and the level of service is always outstanding
leigh ryan
18 May 2020
Lewis and the team at Penntech are seen very much as an extension of our business. They are professional, technically brilliant, don't over complicate things, very friendly and the staff feel comfortable dealing with them on a daily basis. They have a good understanding of our needs and go above and beyond to ensure we can get on with our day to day business, safe in the knowledge that if anything goes wrong technically that Penntech will resolve it efficiently. Leigh Ryan, CIO, MGAM Ltd

Cybersecurity has emerged as a foundational pillar upon which numerous aspects of business operations rely. Whether your organisation is a large enterprise or a small business, ensuring the security of your network is no longer an option but a necessity. The repercussions of cyberattacks can reverberate for an extended period.

The frequency and sophistication of cyberattacks continue to soar. In 2022, there was a startling 87% surge in IoT malware attacks, and the utilisation of AI has further amplified the volume of attacks. Hence, shifting from a reactive to a proactive cybersecurity approach is imperative. One such approach that has garnered attention is the practice of “Secure by Design.”

International partners have embarked on addressing commonly exploited vulnerabilities. A recent advisory underscores the principles of Secure by Design, underscoring the global nature of the cybersecurity threat landscape and the imperative for collective action to safeguard critical infrastructure.

This article will delve into implementing Secure by Design principles, elucidating their paramount significance in the contemporary cybersecurity landscape.

The Landscape of Modern Cyberthreats

Cybersecurity threats have undergone a profound transformation over the years. The era when merely installing antivirus software could safeguard your computer has long passed. Present-day cybercriminals employ highly sophisticated tactics, and the potential consequences of an attack extend far beyond the nuisance of a virus.

Modern cyber threats encompass a wide spectrum of attacks, including:

Ransomware

This form of malware encrypts data and demands a ransom for decryption, often entailing substantial costs for businesses.

Phishing

Deceptive emails or messages are used to dupe individuals into disclosing sensitive information. Astonishingly, 83% of companies experience a phishing attack each year.

Advanced Persistent Threats (APTs)

These represent prolonged cyberattacks directed at pilfering sensitive data.

Zero-Day Exploits

These attacks target vulnerabilities that have yet to be identified by software developers.

IoT Vulnerabilities

Hackers exploit weaknesses in Internet of Things (IoT) devices to compromise networks.

The evolving nature of these threats underscores the need for a proactive cybersecurity stance. Rather than reacting to attacks after they occur, the goal is to prevent them from happening in the first place.

Understanding “Secure by Design”

“Secure by Design” constitutes a contemporary cybersecurity approach that entails the integration of security measures into the foundational structure of a system, application, or device right from the outset. It fundamentally entails regarding security as an inherent component of the development process rather than appending it as an afterthought.

For businesses of all types, there are two key avenues for translating this approach into their cybersecurity strategies:

Vendor Assessment

When procuring hardware or software, businesses should inquire about the adoption of Secure by Design practices by suppliers. If a supplier does not adhere to these principles, it might be prudent to explore alternative vendors.

Internal Implementation

Internally, businesses can incorporate Secure by Design principles when strategizing infrastructure upgrades or enhancements to customer service. By placing cybersecurity at the core of these initiatives, rather than treating it as an afterthought, businesses can strengthen their security posture.

Key principles of Secure by Design encompass:

Risk Assessment

Identifying potential security risks and vulnerabilities during the early stages of the design process.

Standard Framework

Maintaining consistency when applying security standards, often through adherence to frameworks like CIS Critical Security Controls, HIPAA, or GDPR.

Least Privilege

Restricting access to resources to only those who require them for their respective roles.

Defence in Depth

Implementing multiple layers of security to guard against a range of threats.

Regular Updates

Ensuring that security measures remain up to date, thereby addressing emerging threats.

User Education

Educating users about best security practices and potential risks.

The Significance of “Secure by Design”

The understanding and application of Secure by Design practices hold paramount significance for several compelling reasons:

Proactive Security

Traditional cybersecurity approaches tend to be reactive, addressing security issues after they have materialised. In contrast, Secure by Design embeds security measures into the foundation of a system, mitigating vulnerabilities from the outset.

Cost Savings

Addressing security issues post-implementation can prove to be a costly endeavour, and retroactively integrating security toward the conclusion of a project can incur additional expenses. The early integration of security measures can help businesses avoid these financial outlays.

Regulatory Compliance

Numerous industries are subject to stringent regulatory requirements about data protection and cybersecurity. Secure by Design practices enhance the effectiveness of compliance initiatives, reducing the risk of unforeseen issues that could result in fines and penalties.

Reputation Management

A security breach can inflict significant damage on an organisation’s reputation. Implementing Secure by Design practices showcases a commitment to safeguarding user data and can foster trust among customers and stakeholders.

Future-Proofing

Given the continued evolution of cyber threats, Secure by Design practices bolster the resilience of systems and applications against emerging threats.

Minimising Attack Surfaces

Secure by Design focuses on reducing the attack surface of systems, enabling the identification and mitigation of potential vulnerabilities before malicious actors can exploit them.

Updating Your Cybersecurity Strategy

A cybersecurity strategy implemented five years ago may already be outdated in today’s rapidly changing landscape. If you require assistance modernising your company’s cybersecurity approach, do not hesitate to contact us. We are here to help. Feel free to contact us today to arrange a discussion.

Do you need the best IT Support for your business?

We’re always just a phone call away; we live and breathe IT services. We’re here to help your business with anything that could go wrong with your systems or devices.

Contact us today or explore the range of support packages on offer.

IT Support in London
Me Mo
10 February 2023
We cannot recommend Penntech highly enough for their continuous IT support, we have worked with them for years and there is truly nothing that they cannot solve or help with. Their vast amount of knowledge and speed in response is second to none.
Alasdair Gray
6 February 2023
We have been using Penntech for around 6 years now and have had a great experience. Every member of the team we interreact with is friendly and helpful and our queries are always answered quickly.
Chris Sheasby
22 March 2021
I've known Lewis since working with him at CIFF in 2011. More recently, he has built-up an excellent business which supports a number of my past and present clients. He also supports my business. Lewis is first rate and equally importantly, he has built a good team around him to provide quality, responsive IT support. I can't recommend Penntech highly enough.
Rebecca Groves
20 July 2020
Penntech have worked with us for a number of years now and have always gone above and beyond to provide an efficient professional service in every circumstance. Their friendly responsive approach is refreshing and nothing is too big or too small to assist with.
nick groves
20 July 2020
Lewis and his team are fantastic! Highly recommended
Demstone Chambers
29 May 2020
Friendly and approachable, but also excellent technically. As a barristers chambers we have industry-specific data protection requirements. Penntech showed in-depth knowledge about the interaction between these requirements and technical IT aspects.
Marion Caillat
20 May 2020
Penntech helped us migrate and merge our inbox's for our small restaurant and bar group. They were super efficient and got everything done within 24 hours. I highly recommend them and will be using them again.
Jonathan Davies
18 May 2020
Heartstyles have worked with Penntech for 3 years. The initial brief to sort out our global IT requirements. Penntech have always been refreshing clear in their comms, avoiding IT gobbledygook. No job has been too small to support and they always deliver above and beyond what was required and within budget. They clearly know what they’re doing and the level of service is always outstanding
leigh ryan
18 May 2020
Lewis and the team at Penntech are seen very much as an extension of our business. They are professional, technically brilliant, don't over complicate things, very friendly and the staff feel comfortable dealing with them on a daily basis. They have a good understanding of our needs and go above and beyond to ensure we can get on with our day to day business, safe in the knowledge that if anything goes wrong technically that Penntech will resolve it efficiently. Leigh Ryan, CIO, MGAM Ltd

In today’s modern landscape, sustainability has evolved beyond merely a trend; it has become an imperative. Businesses on a global scale are progressively adopting environmentally conscious practices, driven not only by their positive impact on the ecosystem but also by the potential financial advantages they offer.

Sustainable technology practices encompass more than just a reduction in your ecological footprint; they also involve enhancing operational efficiency, reducing costs, and attracting environmentally aware clientele. The transition towards eco-conscious initiatives can translate into substantial financial gains for your business. Below, we delve into several sustainable technological practices that can be adopted for their eco-friendly aspects and their beneficial impact on your bottom line.

Energy-efficient hardware and Appliances

Making investments in energy-efficient hardware and appliances can yield significant long-term cost savings. These devices consume less electricity, which leads to a noticeable reduction in utility expenses. Consider upgrading to Energy Star-rated equipment and incorporating LED lighting to curtail energy consumption.

Virtualisation and Cloud Computing

Opting for virtualisation and cloud computing solutions can optimise your IT infrastructure. By consolidating servers and resources, you can decrease the number of physical devices in use. This reduces energy consumption and cuts down on hardware maintenance costs.

Remote Work and Telecommuting

Adopting remote work and telecommuting practices diminishes the necessity for office space and curtails emissions related to commuting. Employees who work remotely often report increased job satisfaction and productivity, which can positively influence your bottom line.

Renewable Energy Sources

Consider transitioning to renewable energy sources like solar or wind power. While the initial investment may be substantial, renewable energy can result in substantial savings on electricity costs. Furthermore, it signifies your commitment to sustainability, which can attract environmentally conscious customers.

E-Waste Recycling Programs

Implement e-waste recycling programs to ensure the proper disposal of outdated or non-functional electronic equipment. Many electronic devices can be refurbished, resold, or recycled, reducing waste and potentially generating revenue through resale.

Optimise Data Centers

Data centres are renowned for their high energy consumption. Optimising your data centre involves various measures, such as using energy-efficient servers, efficient cooling systems, and consolidating data storage to reduce power usage.

Green Web Hosting

Select a web hosting provider that operates its data centres using renewable energy. This lessens your website’s carbon footprint and enhances website performance and uptime.

Paperless Office

Transitioning to a paperless office can save paper, ink, and storage expenses. Utilise digital documents, electronic signatures, and cloud storage solutions to minimise paper consumption. This saves money and enhances productivity by enabling efficient keyword searches.

Eco-Friendly Office Supplies

Procure eco-friendly office supplies, including recycled paper, biodegradable pens, and reusable office products. These sustainable choices can reduce office expenses and underscore your commitment to environmental responsibility.

Software Optimisation

Regularly update and optimise your software to decrease system resource usage. Eliminate unnecessary background processes and inefficient code to alleviate the strain on your hardware and reduce energy consumption.

Remote Monitoring and Control

Implement remote monitoring and control systems to manage your facility’s energy usage. This technology allows you to remotely adjust heating, cooling, and lighting, minimising energy waste, and contributing to energy efficiency.

Green Transportation Policies

Promote green transportation policies for your employees, such as carpooling, biking, or using public transportation. Providing incentives like subsidies for eco-friendly commuting options can reduce transportation costs for your team.

Sustainable Data Practices

Adopt sustainable data practices by organising and cleaning your databases to remove redundant or outdated information. Efficient data management reduces storage requirements and enhances data processing speed.

Green IT Certification

Consider pursuing green IT certifications, such as ISO 14001 or the Green Business Bureau certification. These certifications can enhance your environmental standing and bolster your company’s reputation.

Employee Education and Engagement

Educate your employees about sustainable tech habits and encourage their active participation in eco-friendly initiatives. Engaged employees can help identify more opportunities for cost savings.

Supply Chain Sustainability

Collaborate with suppliers and partners who share your commitment to sustainability. Sustainable sourcing and procurement practices can reduce costs and build a more resilient supply chain.

Lifecycle Assessments

Conduct lifecycle assessments of your products and services to identify areas for environmental and cost improvements. This process can help optimise your offerings and reduce waste.

Green Marketing

Leverage your sustainability efforts as a focal point in your marketing campaigns. Customers are increasingly seeking eco-conscious businesses. Promoting sustainability can set you apart from competitors, potentially enhancing brand loyalty and sales.

Get Help Going Green to Save Money & Help the Planet

Sustainable technology practices not only reflect environmental responsibility but can also boost your bottom line. The growing awareness of environmental significance has made embracing these practices a mutually beneficial endeavour for your business and the planet. We are well-equipped to assist you in charting a sustainable technology roadmap that aligns with your objectives. Reach out to us today to arrange a consultation.

Do you need the best IT Support for your business?

We’re always just a phone call away; we live and breathe IT services. We’re here to help your business with anything that could go wrong with your systems or devices.

Contact us today or explore the range of support packages on offer.

IT Support in London
Me Mo
10 February 2023
We cannot recommend Penntech highly enough for their continuous IT support, we have worked with them for years and there is truly nothing that they cannot solve or help with. Their vast amount of knowledge and speed in response is second to none.
Alasdair Gray
6 February 2023
We have been using Penntech for around 6 years now and have had a great experience. Every member of the team we interreact with is friendly and helpful and our queries are always answered quickly.
Chris Sheasby
22 March 2021
I've known Lewis since working with him at CIFF in 2011. More recently, he has built-up an excellent business which supports a number of my past and present clients. He also supports my business. Lewis is first rate and equally importantly, he has built a good team around him to provide quality, responsive IT support. I can't recommend Penntech highly enough.
Rebecca Groves
20 July 2020
Penntech have worked with us for a number of years now and have always gone above and beyond to provide an efficient professional service in every circumstance. Their friendly responsive approach is refreshing and nothing is too big or too small to assist with.
nick groves
20 July 2020
Lewis and his team are fantastic! Highly recommended
Demstone Chambers
29 May 2020
Friendly and approachable, but also excellent technically. As a barristers chambers we have industry-specific data protection requirements. Penntech showed in-depth knowledge about the interaction between these requirements and technical IT aspects.
Marion Caillat
20 May 2020
Penntech helped us migrate and merge our inbox's for our small restaurant and bar group. They were super efficient and got everything done within 24 hours. I highly recommend them and will be using them again.
Jonathan Davies
18 May 2020
Heartstyles have worked with Penntech for 3 years. The initial brief to sort out our global IT requirements. Penntech have always been refreshing clear in their comms, avoiding IT gobbledygook. No job has been too small to support and they always deliver above and beyond what was required and within budget. They clearly know what they’re doing and the level of service is always outstanding
leigh ryan
18 May 2020
Lewis and the team at Penntech are seen very much as an extension of our business. They are professional, technically brilliant, don't over complicate things, very friendly and the staff feel comfortable dealing with them on a daily basis. They have a good understanding of our needs and go above and beyond to ensure we can get on with our day to day business, safe in the knowledge that if anything goes wrong technically that Penntech will resolve it efficiently. Leigh Ryan, CIO, MGAM Ltd

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